Hi,<br><br>For a small call center, we would like to change default behaviour.<br><br>Current setup and behaviour are :<br>- a bristuffed 1.2.10 Asterisk server with 4 BRI ports<br>- 5 SIP hardphones (Snom 320) with BLF for line or extension monitoring
<br>- incoming calls ring all phones and light BLF on<br>- when a call is coming in, picking up your handset will automatically make you answer this call<br>- when a second call is ringing, picking up your handset will also make you answer either call (the first or the last one, depending on parameters values I'm not yet aware of)
<br><br>We would like to offer users, the following features :<br>1. to choose the call they will answer to by pressing a corresponding blinking BLF<br>2. to choose not to answer to any call and to be able dial to another extension by pressing another BLF and let other users answer
<br><br>I couldn't find any way yet to disable Snom's "automatic answering mode" but I would be very curious to know if other vendors offer such features.<br><br>How would you implement such features ?<br><br>Regards
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