<div>exten => 100,1,Dial(OP1&OP2&OP3&EX1)</div>
<div> </div>
<div>where 100 is the extension the caller has dialed, OP1 is the first operator, OP2 is the second, OP3 is the third, and EX1 is the executive.</div>
<div> </div>
<div>on operator's phone, you could put a second line called (on the phone display) COVER or 100 or whatever. I do something similar in that I could potentially be at several different locations, my main extension rings on a second line on several other phones. No one knows whether I am at the office or at my home office. I like it that way. It keeps them guessing.
<br><br> </div>
<div><span class="gmail_quote">On 9/1/06, <b class="gmail_sendername">Mr. Jones</b> <<a href="mailto:worldsense@gmail.com">worldsense@gmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Hi Folks,<br><br>I'm back on this subject again. What's the best way to have both<br>phones ring simultaneously across say 3 operators + the executive?
<br><br>TIA<br><br>On 7/24/06, Jerry Jones <<a href="mailto:jjones@danrj.com">jjones@danrj.com</a>> wrote:<br>> Asterisk does not yet support bridged calls<br>><br>> You can easily have a button labeled exec 1 ring on her phone at the
<br>> same time it rings the execs phone, and have one light if he is on<br>> the phone<br>><br>> Also FOP works great<br>><br>> On Jul 23, 2006, at 3:42 PM, Mr. Jones wrote:<br>><br>> > Thanks Sebastian -
<br>> ><br>> > You're right - I have limited experience in this area :)<br>> ><br>> > I think the idea below is workable, except we actually want it to work<br>> > in the other direction - sort of.
<br>> ><br>> > Essentially we want the receptionist to screen the calls when she's<br>> > available. The executive should have option to answer the phone if its<br>> > after hours, or they know the receptionist isn't available (or perhaps
<br>> > they recognize the caller ID and just want to take the call).<br>> ><br>> > Can you think of how this might work? I suppose the executive could be<br>> > a member of his own queue?<br>> >
<br>> >> What do you think about this idea;<br>> >> 1. Call comes in at one of the executive numbers.<br>> >> 2. Executive phone starts ringing for a predetermined time.<br>> >> 3. The callerid is changed to also reflect the name/number of called
<br>> >> executive, so that the receptionist knows for who the call was.<br>> >> 4. The call is dropped into a queue for the receptionist (queue<br>> >> because<br>> >> multiple calls to the receptionist at the same time are possible).
<br>> >><br>> >><br>> >> This setup isn't all that hard, and doesn't require more than 4 sip<br>> >> accounts / phones and one queue, with one agent. Furthermore, if your<br>> >> company starts to grow, and more receptionists that have to answer
<br>> >> the<br>> >> phone are needed, it's quite easy, all you have to do is add a sip<br>> >> account, one agent and add that agent to the existing queue. (About 2<br>> >> minutes...)
<br>> >><br>> >> --<br>> >> Sebastian Berm<br>> >> iPronto Communications<br>> >> _______________________________________________<br>> >> --Bandwidth and Colocation provided by
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</a><br></blockquote></div><br><br clear="all"><br>-- <br>Lacy Moore<br>Aspendora, Inc.