Hi, we have few cisco's...<br><br>is there a way to push the queue information to the phone ?<br><br>thanks in advance,<br>jean-louis<br><br><div><span class="gmail_quote">2006/8/24, Brodie Macleod <<a href="mailto:asterisk@apollohosting.com">
asterisk@apollohosting.com</a>>:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">I know this isn't answering your question, but what I did for queue
<br>notification was use softkeys on the phones that call a PHP script on the *<br>box that'll output XML for the phone to parse and display the queue stats on<br>demand. Of course your phone would need to have an XML parser or some other
<br>type of minibrowser. For sending SIP messages to my Snom phones I use Sipsak<br>to display agent login info and their associated queue(s) so that it's easy<br>for agents to know what their status is.<br><br>-Brodie<br>
<br>On Thursday 24 August 2006 10:33 am, John D. Coleman wrote:<br>> I was wondering if anyone was able to execute custom commands on a<br>> channel once a caller connects to an agent after being in a queue. The<br>
> reason I ask, is because I would like to use SendText to send a message<br>> to the agent receiving the call to let the agent know how many calls are<br>> waiting in the queue. I tried using ChanSpy, but then SendText will
<br>> send messages only to and from the caller who initiated the ChanSpy.<br>><br>> One way I could get around this is if I found out how to use SendText<br>> from the commandline, like smsq. I'm pretty sure that's not possible
<br>> because of the nature of SIP MESSAGE but I figured I'd ask.<br>><br>> Thanks,<br>><br>> John Coleman<br>> _______________________________________________<br>> --Bandwidth and Colocation provided by
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