I have always had excellent service from Atacomm. Not always the absolute lowest price, but they pretty much ship when they say they will.<br><br><div><span class="gmail_quote">On 8/10/06, <b class="gmail_sendername">Don Tasker
</b> <<a href="mailto:dontaskers@yahoo.com">dontaskers@yahoo.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Had the same issue here as well, our company was in a
<br>dire need for some digium cards due to an internal<br>system failure. So we ordered some replacements from<br>voiplink for overnight delivery, we loved the pricing<br>they had on the website and even called to confirm
<br>they had stock and could ship that very same day as<br>well as confirm the pricing.<br><br>After placing the order, our card was charged<br>immediately, and we thought all was well.<br><br>After several failed attempts to contact them and
<br>products not arriving the next day as promised, we<br>were finally able to make contact with a rep at<br>voiplink a few days later and found that products<br>still had not YET shipped and that they were unable to<br>fufil the order with pricing they had listed on their
<br>website and confirmed verbally over the phone.<br><br>We immediately demanded the order canceled. Since we<br>urgently needed the products, we decided to try<br>finding a more reliable vendor.<br><br>They claimed to be able to ship out the products that
<br>night so as not to lose our order, but only if we paid<br>almost DOUBLE the price we both agreed upon AND<br>accepted payment for!!!<br><br>We can only conclude that this was a "bait and switch"<br>tactic meant to take advantage of our situation.
<br><br>Either way, we wanted the order cancelled and chose to<br>go elsewhere. We requested the amount refunded, but<br>even that took over a WEEK!!<br><br>We ended up going with Atacomm off of a referral for<br>the products in hopes they could fufil our needs on
<br>time. Being weary, I called them first and confirmed<br>they had them, which they told me they stocked in<br>their very own warehouse. We ordered the products and<br>the very the next day had the products in our hands
<br>without any hassle.<br><br>Additionaly, they even had tracking to me that very<br>day which ensured I was getting the products.<br><br>Stay away from voiplink!<br><br>-Don<br><br>> From: Shaw Terwilliger <<a href="mailto:sterwill@sourcegear.com">
sterwill@sourcegear.com</a>><br>> Date: August 10, 2006 8:28:51 AM CDT<br>> To: Asterisk Users Mailing List - Non-Commercial<br>Discussion <<a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com
</a>><br>> Subject: Re: [asterisk-users] Warning - <a href="http://Voiplink.com">Voiplink.com</a><br>doesn't deliver - stuck in a hole<br>> Reply-To: Asterisk Users Mailing List -<br>Non-Commercial Discussion<br>
<<a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a>><br>><br>> Mr. Jones wrote:<br>>> I have had the same experience with a Grandstream<br>order from them - 7<br>>> days and no product.
<br>>><br>>> They even told me it was shipping Monday, but<br>couldn't produce a<br>>> tracking number on Tuesday.<br>><br>> I ordered a T1 card from them on July 17. No trace<br>of it. I've sent
<br>> them four e-mails, the last two asking them to<br>simply cancel the order<br>> and give me a refund. The last e-mail<br>"half-bounced" (I got bounces<br>> from some of the addresses the original recipient
<br>address must have<br>> forwarded to). I never got a single response from<br>them, and they still<br>> have my money, and I still have no card (or even a<br>tracking number).<br>><br>> I'll initiate a charge-back via my credit card
<br>company today--it's been<br>> almost a month!<br>><br>> Stay far away from <a href="http://voiplink.com">voiplink.com</a>.<br>><br>> --<br>> Shaw Terwilliger <<a href="mailto:sterwill@sourcegear.com">
sterwill@sourcegear.com</a>><br>> SourceGear LLC<br>><br>> _______________________________________________<br>> --Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com</a><br>--<br>
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