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<DIV><FONT face=Arial size=2>Chris,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Heartbeat failover will usually be your best mixed
approach.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>As always there is a cost benefit to be
considered.</FONT></DIV>
<DIV><FONT face=Arial size=2>Where the call absolutely has to stay up then
Fault-Tolerant software and hardware is the only option that works with Asterisk
to date.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If however you wish to keep costs to a mimimum then
possibly an onsite / hosted model where the back up is available remotely. This
model depends on set up however.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>In all cases I would suggest you take a peruse of
PBXware : <A
href="http://www.bicomsystems.com/products/online_demo/">http://www.bicomsystems.com/products/online_demo/</A> which
is our SMB Edition. We will next week launch our Call Center Edition that is
packed with features and functions to assist the running of a dedicated to
running a Call Center efficiently.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Feel free to contact me offline steve {at]
bicomsystems {dot] com and can make more precise suggestions according to
requirement.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Regards</FONT></DIV>
<DIV><FONT face=Arial size=2>Steve</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=chris.aloi@gmail.com href="mailto:chris.aloi@gmail.com">Christopher
Aloi</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asterisk-users@lists.digium.com
href="mailto:asterisk-users@lists.digium.com">Asterisk Users Mailing List -
Non-Commercial Discussion</A> ; <A title=asterisk-biz@lists.digium.com
href="mailto:asterisk-biz@lists.digium.com">asterisk-biz@lists.digium.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, July 28, 2006 3:44 AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [asterisk-users] Looking for
carrier grade redundant solution</DIV>
<DIV><BR></DIV>Hello List -<BR><BR>We are looking add Asterisk to the core of
our voice/data network. Our first application will provide a hosted call
center application for a number of tenants (customers) who will have between
5-20 agents (seats) answering ingress calls. The calls will ingress and
egress the Asterisk server SIP (all TDM is handled by Sonus switches).
<BR><BR>My goal is to design a redundant solution using a multiple Asterisk
servers with an NFS mounted filesystem.<BR><BR>I've done some reading
regarding Asterisk redundany, and so far it seems the best approach is running
redundant hardware (power supplies etc), matching servers (with a heart beat
ping between them) and a NFS filer for storage (hot swapable) connected to
each box via gigE. <BR><BR>Am I on the right track? Any other
suggestions or resources I might have missed regarding developing a redundant
solution?<BR><BR>Thanks for your time,<BR><BR>_Chris_<BR>
<P>
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