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<title>Manager interface</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you want to do a screen popup when an
agent receives a call, then you should consider looking at these events:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>AgentCalled<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>AgentConnect<o:p></o:p></span></font></p>

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10.0pt;font-family:Arial;color:navy'>AgentComplete<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>p.s: I'm not sure, but you might need to set
eventmemberstatus=yes in your queue.conf to receive these events<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Lee Archer<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, July 27, 2006
12:48 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Asterisk Users Mailing List -
Non-Commercial Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Manager
interface</span></font><span lang=EN-US><o:p></o:p></span></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>This
has probably been discussed before but I need to do a screen pop and I'm
looking for ways to do it.&nbsp; I am assuming I need to use the manager
interface, which is ok cos I'm using that for calling out but I'm not quite
what to pick up on.</span></font><o:p></o:p></p>

<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Regards</span></font>
<o:p></o:p></p>

<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Lee</span></font>
<o:p></o:p></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>###########################################<br>
<br>
This message has been scanned by F-Secure Anti-Virus for Microsoft Exchange.<br>
For more information, connect to http://www.f-secure.com/<o:p></o:p></span></font></p>

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