Sangoma's response so far is that it is a known issue. They have heard of it from a few customers, but find the issue extremely difficult to produce (and have not yet been able to replicate the problem in their labs, even on their long-term tests). The suggestion (for now) is to update to the latest wanpipe drivers (Beta 6), send all the asterisk and system logs from when the error occured, and see if either of us can get anywhere.
<br><br>So long as I know they're working on it, I'm satisfied for now. <br><br>Alex<br><br><div><span class="gmail_quote">On 7/25/06, <b class="gmail_sendername">shadowym</b> <<a href="mailto:shadowym@hotmail.com">shadowym@hotmail.com
</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div>
<div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">What country are you in?</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Please let us know what Sangoma tells
you.</font></span></div><br>
<blockquote style="border-left: 2px solid rgb(0, 0, 255); padding-left: 5px; margin-left: 5px; margin-right: 0px;">
<div dir="ltr" align="left" lang="en-us">
<hr>
<font face="Tahoma" size="2"><b>From:</b> Alex Robar [mailto:<a href="mailto:alex.robar@gmail.com" title="mailto:alex.robar@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">alex.robar@gmail.com
</a>]
<br><b>Sent:</b> Tuesday, July 25, 2006 2:12 PM<br><b>To:</b> Asterisk Users
Mailing List - Non-Commercial Discussion<br><b>Subject:</b> [asterisk-users]
Sangoma Stops Receiving Calls<br></font><br></div></blockquote></div><div><span class="e" id="q_10ca878c0b00b7f0_1">
<div></div>Hi all,<br><br>I have a Sangoma A200 card with hardware echo
cancellation. The card has 12 ports (10 of which are active; All FXO). Twice
on this particular card I've seen all ports simply stop receiving incoming
calls. There is no other indication of this, however. I am able to place
outgoing calls just fine, and call other extensions without issue. When
someone calls in, the line just rings and rings, with no indication that the
card even sees the calls. I'm not even sure where to begin looking into this.
Could anyone give me some pointers as to what I might need to be looking for?
<br><br>I'll be giving Sangoma tech support a call, but if anyone has any
debugging pointers, they would be much appreciated.<br><br>Thanks,<br>Alex<br clear="all"><br>-- <br>Alex Robar<br><a href="mailto:alex.robar@gmail.com" title="mailto:alex.robar@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
alex.robar@gmail.com</a>
</span></div><div></div>
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http://lists.digium.com/mailman/listinfo/asterisk-users</a><br><br><br></blockquote></div><br><br clear="all"><br>-- <br>Alex Robar<br><a href="mailto:alex.robar@gmail.com">alex.robar@gmail.com</a>