I'm currently having the same issue. If anyone has a solution to this it would be greatly appreciated. <br><br><div><span class="gmail_quote">On 5/26/06, <b class="gmail_sendername">Matt</b> <<a href="mailto:mhoppes@gmail.com">
mhoppes@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi,<br>I'm trying to use Round Robin Memory with my queues. It seems to work
<br>fine... that being I call in.. first time agent 1 will get a call,<br>second time agent 2, and so on. However, it seems if a period of<br>time has gone by since agent 1 got a call (I don't know how much but<br>say 10 minutes or so) when another call comes in.. agent 1 gets the
<br>call again. Can anyone confirm this? Is this a bug?<br><br>[207]<br>wrapuptime=60<br>timeout=60<br>strategy=rrmemory<br>retry=15<br>queue-youarenext=queue-youarenext<br>queue-thereare=queue-thereare<br>queue-thankyou=custom/aa_10
<br>queue-callswaiting=queue-callswaiting<br>music=default<br>monitor-join=yes<br>monitor-format=wav<br>member=Agent/9999<br>member=Agent/1001<br>member=Agent/1014<br>member=Agent/1036<br>member=Agent/1045<br>member=Agent/1063
<br>member=Agent/3000<br>maxlen=0<br>leavewhenempty=no<br>joinempty=Yes<br>context=aa_10<br>announce-holdtime=yes<br>announce-frequency=300<br>_______________________________________________<br>--Bandwidth and Colocation provided by
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