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<DIV dir=ltr align=left><SPAN class=188511816-05072006><FONT face=Arial
color=#0000ff size=2>My first advice is to double and triple-check that your
switchtype settings match. We had an issue that looked *exactly* the same
from a PRI debug standpoint and it turned out that while the carrier said we
were NI2, it was actually DMS100.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=188511816-05072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=188511816-05072006><FONT face=Arial
color=#0000ff size=2>Regards,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=188511816-05072006><FONT face=Arial
color=#0000ff size=2>- Brad</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Shawn
Kelley<BR><B>Sent:</B> Wednesday, July 05, 2006 11:35 AM<BR><B>To:</B>
asterisk-users@lists.digium.com<BR><B>Subject:</B> [asterisk-users]
Troubleshooting Random PRI disconnects<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Hi all,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">We are having an issue with Random
Disconnects wit our PRI connection.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">We are going into a T100P card from
a Cisco IAD. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Below is a copy of our PRI Debug.
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">We will be talking on the phone and
all the sudden the line will go dead. It acts as if the remote party hungup.
However, the remote party is not hanging up.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Can anyone give me some hints on
where to look for the cause of this?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> -- Zap/25-1 is
ringing<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Protocol Discriminator: Q.931
(8) len=9<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Call Ref: len= 2 (reference
44/0x2C) (Terminator)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Message type: ALERTING
(1)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> [1e 02 81
88]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Progress Indicator (len= 4) [
Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0 Location: Private
network serving the local user (1)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">>
Ext: 1 Progress Description: Inband information or appropriate pattern now
available. (8) ]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> -- Zap/25-1 is
ringing<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> -- Zap/25-1 is
ringing<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> -- Zap/25-1
answered Zap/1-1<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Protocol Discriminator: Q.931
(8) len=14<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Call Ref: len= 2 (reference
44/0x2C) (Terminator)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Message type: CONNECT
(7)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> [18 03 a9 83
81]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Channel ID (len= 5) [ Ext:
1 IntID: Implicit, PRI Spare: 0, Exclusive Dchan:
0<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">>
ChanSel: Reserved<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">>
Ext: 1 Coding: 0 Number Specified Channel Type:
3<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">>
Ext: 1 Channel: 1 ]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> [1e 02 81
82]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Progress Indicator (len= 4) [
Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0 Location: Private
network serving the local user (1)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">>
Ext: 1 Progress Description: Called equipment is non-ISDN. (2)
]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Protocol Discriminator: Q.931
(8) len=5<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Call Ref: len= 2 (reference
44/0x2C) (Originator)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Message type: CONNECT
ACKNOWLEDGE (15)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Protocol Discriminator: Q.931
(8) len=9<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Call Ref: len= 2 (reference
44/0x2C) (Originator)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Message type: DISCONNECT
(69)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< [08 02 82
90]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Cause (len= 4) [ Ext: 1
Coding: CCITT (ITU) standard (0) 0: 0 Location: Public network
serving the local user (2)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"><
Ext: 1 Cause: Unknown (16), class = Normal Event (1)
]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">-- Processing IE 8 (cs0,
Cause)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> -- Channel 0/1,
span 1 got hangup request<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> -- Hungup
'Zap/25-1'<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> == Spawn extension
(from-mcleod-pri, 1693, 4) exited non-zero on
'Zap/1-1'<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> == End MixMonitor Recording
Zap/1-1<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">NEW_HANGUP DEBUG: Calling
q931_hangup, ourstate Disconnect Indication, peerstate Disconnect
Request<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Protocol Discriminator: Q.931
(8) len=9<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Call Ref: len= 2 (reference
44/0x2C) (Terminator)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Message type: RELEASE
(77)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> [08 02 81
90]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">> Cause (len= 4) [ Ext: 1
Coding: CCITT (ITU) standard (0) 0: 0 Location: Private network
serving the local user (1)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">>
Ext: 1 Cause: Unknown (16), class = Normal Event (1)
]<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"> -- Hungup
'Zap/1-1'<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Protocol Discriminator: Q.931
(8) len=5<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Call Ref: len= 2 (reference
44/0x2C) (Originator)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">< Message type: RELEASE COMPLETE
(90)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">NEW_HANGUP DEBUG: Calling
q931_hangup, ourstate Null, peerstate Null<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">NEW_HANGUP DEBUG: Destroying the
call, ourstate Null, peerstate
Null<o:p></o:p></SPAN></FONT></P></DIV>The contents of this e-mail are intended for the named addressee only. It contains information that may be confidential. Unless you are the named addressee or an authorized designee, you may not copy or use it, or disclose it to anyone else. If you received it in error please notify us immediately and then destroy it. </BODY></HTML>