Welcome to my personal hell ! :)<br><br>I'have been discussing this previously on the list and also with some digium staff: to my experience there is NO way to archieve a linear distribution of calls from a queue.<br><br>I mean
<br><br>When a call comes in first member of the queue is ring, then second, etc<br><br>Subsequent calls take the same path: first, second and so on.<br><br>Someone has suggested to use "ringall" with penalties (pretty esotic!) but also this is not working for the purpose.
<br><br>I was also told that "nobody wants that" (you <font size="-1">insensitive clod!)</font> even if this call distribution seems pretty logic in some case scenarios. <br><br>(hint: a receptionist is first member of a queue and another person is the second ... receptionist goes for a pee and magically calls are rerouted to the backup operator after ringing to the first).
<br><br>Hope you can find out something to share, maybe we can also launch a "count us" initiative :)<br><br>Alessio Focardi<br><br><br><br><br><div><span class="gmail_quote">On 6/29/06, <b class="gmail_sendername">
Aaron Paxson</b> <<a href="mailto:aj@thepaxson5.org">aj@thepaxson5.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<div><font face="Arial" size="2">I have setup several Calling Queues, each setup
with RoundRobin strategy. When I <span id="st" name="st" class="st">call</span> the <span id="st" name="st" class="st">queue</span>, the first
member/agent phone rings. Great! I <span id="st" name="st" class="st">call</span> it again, the second
member/agent rings??</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">I thought that was the RRMemory strategy, but it
seems RoundRobin is also doing it.</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Anyone know what I can do to my queues, in order to
force each <span id="st" name="st" class="st">call</span> down the ordering of my members list?</font></div></div>
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