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<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>There is a difference between call waiting (a single line
with multiple call instances) and a multi-line phone.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>We use a Polycom phone that has 3 lines with a single call
instance per line. The configuration is set so that once a line has a single
call it will return busy.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>Therefore, we have use the local channels to acheive the
functionality that you are looking for as outlined below. It results in a number
of macro's being run in parallel, but as long as you have enough horse power it
shouldn't be a problem.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>Hope that helps.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV><SPAN class=758095603-27062006>
<DIV dir=ltr align=left>
<DIV><FONT face=Verdana size=2><SPAN class=086301200-04042006>Cullin J.
Wible</SPAN></FONT></DIV>
<DIV><FONT face=Verdana size=2><SPAN class=086301200-04042006>Co-Founder &
CTO</SPAN></FONT></DIV>
<DIV><FONT face=Verdana size=2><SPAN class=086301200-04042006>Email Data Source,
Inc.</SPAN></FONT></DIV>
<DIV><FONT face=Verdana size=2><SPAN class=086301200-04042006>212-514-8900
x1006</SPAN></FONT></DIV></DIV>
<DIV> </DIV>
<DIV><FONT face=Verdana color=#0000ff size=2></FONT> </DIV>
<DIV><FONT face=Verdana color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>exten =>
all,1,Dial(local/SIP-0004f2026a53&local/SIP-0004f2035e5f)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>exten =>
SIP-0004f2026a53,1,Macro(exten-chain,SIP/0004f2026a53-1,SIP/0004f2026a53-2,SIP/0004f2026a53-3)</FONT></SPAN></DIV>
<DIV><SPAN class=758095603-27062006><FONT face=Verdana color=#0000ff
size=2>exten =>
SIP-0004f2035e5f,1,Macro(exten-chain,SIP/0004f2035e5f-1,SIP/0004f2035e5f-2,SIP/0004f2035e5f-3)</FONT></SPAN></DIV>
<DIV><SPAN class=758095603-27062006><FONT face=Verdana color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>;<BR>; Ring a chain of two devices (no
voicemail):<BR>; ${ARG1} - Device(s) to ring<BR>;
${ARG2} - Device(s) to ring (when busy)<BR>; ${ARG3} - Device(s) to
ring (when busy)<BR>;<BR>[macro-exten-chain]<BR>exten =>
s,1,Playtones(ring)<BR>exten => s,2,Dial(${ARG1}, 30,
r)
; do the call<BR>exten =>
s,3,Goto(207)
; error, busy</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>exten => s,103,GotoIf($[ "${ARG2}" != "" ]?104:207); try
the 2nd device<BR>exten => s,104,Dial(${ARG2}, 30,
r)
; do the call<BR>exten =>
s,105,Playtones(busy)
; play busy<BR>exten =>
s,106,Busy()
; mark busy</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>exten => s,205,GotoIf($[ "${ARG3}" != "" ]?206:207); try
the 3rd device<BR>exten => s,206,Dial(${ARG3}, 30,
jr)
; do the call<BR>exten =>
s,207,Playtones(busy)
; play busy<BR>exten =>
s,208,Busy()
; mark busy</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>exten => i,1,Playtones(busy)<BR>exten =>
i,2,Busy()</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV dir=ltr align=left><SPAN class=758095603-27062006><FONT face=Verdana
color=#0000ff size=2>exten => t,1,Playtones(busy)<BR>exten =>
t,2,Busy()<BR></FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Chris
Sutton<BR><B>Sent:</B> Monday, June 26, 2006 11:15 PM<BR><B>To:</B>
asterisk-users@lists.digium.com<BR><B>Subject:</B> [Asterisk-Users] Question
about ring groups and ext. busy in call<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have a ring group set up with 3
extensions… we’ll use 14, 15 and 16.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">When a call comes in, it rings all
three extensions. If one particular extension already is on the phone, it
completely skips that phone and only rings the other 2. Example to
explanation sake is:<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Call comes in, ext. 14 is already in
the middle of a call, 15 and 16 will ring normally, but 14 does not have any
indication that another call came in.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">What I’m trying to accomplish
is:<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I would like the ring group to
always ring all 3 phones, even if one is on the phone. Similar to call
waiting I guess… on the “multi-line” phones, it could ring line 2 or 3 or which
ever line is available if that phone is already in
progress.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This is necessary because some times
there is only 1 person in the office and may not always be able to hear the
other phones ringing… <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Call pick up is not what I’m looking
for.. (mainly because again, the person may not hear/know the other phones are
ringing).<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thank you for any
help!<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Chris<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P></DIV></BODY></HTML>