I have been seeing the same errors here with Polycom 501 and 601 phones. Asterisk version is <a href="http://1.2.9.1">1.2.9.1</a> and Polycom SIP version 1.6.3<br><br><div><span class="gmail_quote">On 6/26/06, <b class="gmail_sendername">
Douglas Garstang</b> <<a href="mailto:dgarstang@oneeighty.com">dgarstang@oneeighty.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Is anyone getting '500 Internal Server' errors back from their Polycom phones when Asterisk sends a SIP NOTIFY message to them?<br>I called Polycom tech support, who where utterly useless.<br>Of course Polycom won't officially support it anyway, as they only support Asterisk Business Edition. We're using
1.2.9, but it's been ocurring for quite some time. We have about 35 phones and it's happening on most (also on the few running SIP software 1.6.6).<br><br>SIP Software version: <a href="http://1.6.3.0067">1.6.3.0067</a><br>
BootROM version: <a href="http://2.6.2.0032">2.6.2.0032</a><br><br>Reliably Transmitting (no NAT) to xxx.187.128.95:5060:<br>NOTIFY <a href="mailto:sip:2944030@ua1.ipt.oneeighty.com">sip:2944030@ua1.ipt.oneeighty.com</a> SIP/2.0
<br>Via: SIP/2.0/UDP xxx.187.142.203:5060;branch=z9hG4bK4d777013;rport<br>From: <<a href="mailto:sip:2944026@ua1.ipt.oneeighty.com">sip:2944026@ua1.ipt.oneeighty.com</a>>;tag=as6fd80d1b<br>To: "Front Desk" <
<a href="mailto:sip:2944030@ua1.ipt.oneeighty.com">sip:2944030@ua1.ipt.oneeighty.com</a>>;tag=3B576862-120A3007<br>Contact: <<a href="mailto:sip:2944026@xxx.187.142.203">sip:2944026@xxx.187.142.203</a>><br>Call-ID:
<a href="mailto:5d22385e-d097d068-93894e55@xxx.187.128.95">5d22385e-d097d068-93894e55@xxx.187.128.95</a><br>CSeq: 114 NOTIFY<br>User-Agent: Asterisk PBX<br>Max-Forwards: 70<br>Event: presence<br>Content-Type: application/xpidf+xml
<br>Subscription-State: active<br>Content-Length: 371<br><br><?xml version="1.0"?><br><!DOCTYPE presence PUBLIC "-//IETF//DTD RFCxxxx XPIDF 1.0//EN" "xpidf.dtd"><br><presence>
<br><presentity uri="<a href="mailto:sip:2944030@ua1.ipt.oneeighty.com">sip:2944030@ua1.ipt.oneeighty.com</a>;method=SUBSCRIBE" /><br><atom id="2944026"><br><address uri="<a href="mailto:sip:2944026@ua1.ipt.oneeighty.com">
sip:2944026@ua1.ipt.oneeighty.com</a>;user=ip" priority="0.800000"><br><status status="open" /><br><msnsubstatus substatus="online" /><br></address><br></atom>
<br></presence><br><br><br><-- SIP read from xxx.187.128.95:5060:<br>SIP/2.0 500 Internal Server Error<br>Via: SIP/2.0/UDP xxx.187.142.203:5060;branch=z9hG4bK4d777013;rport<br>From: <<a href="mailto:sip:2944026@ua1.ipt.oneeighty.com">
sip:2944026@ua1.ipt.oneeighty.com</a>>;tag=as6fd80d1b<br>To: "Front Desk" <<a href="mailto:sip:2944030@ua1.ipt.oneeighty.com">sip:2944030@ua1.ipt.oneeighty.com</a>>;tag=3B576862-120A3007<br>CSeq: 114 NOTIFY
<br>Call-ID: <a href="mailto:5d22385e-d097d068-93894e55@xxx.187.128.95">5d22385e-d097d068-93894e55@xxx.187.128.95</a><br>Contact: <<a href="mailto:sip:2944030@xxx.187.128.95">sip:2944030@xxx.187.128.95</a>><br>Event: presence
<br>User-Agent: PolycomSoundPointIP-SPIP_601-UA/1.6.6.0036<br>Content-Length: 0<br><br>Doug.<br>_______________________________________________<br>--Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com
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</blockquote></div><br><br clear="all"><br>-- <br>Bruce<br>Nortex Networks