<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Mike,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>I added a qualify=500 on those phones. My client has peers 100218 thru 100222 (a total of 5 phones). Below is the messages log since I activated it this morning at 8:30AM:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Jun 7 10:59:21 NOTICE[3648] chan_sip.c: Peer '100219' is now TOO LAGGED! (1075ms / 500ms)</DIV><DIV>Jun 7 10:59:31 NOTICE[3648] chan_sip.c: Peer '100219' is now REACHABLE! (66ms / 500ms)</DIV><DIV>Jun 7 11:02:32 NOTICE[3648] chan_sip.c: Peer '100219' is now TOO LAGGED! (1075ms / 500ms)</DIV><DIV>Jun 7 11:02:42 NOTICE[3648] chan_sip.c: Peer '100219' is now REACHABLE! (68ms / 500ms)</DIV><DIV>Jun 7 11:35:15 NOTICE[3648] chan_sip.c: Peer '100222' is now TOO LAGGED! (1114ms / 500ms)</DIV><DIV>Jun 7 11:35:25 NOTICE[3648] chan_sip.c: Peer '100222' is now REACHABLE! (90ms / 500ms)</DIV><DIV>Jun 7 11:48:20 NOTICE[3648] chan_sip.c: Peer '100219' is now TOO LAGGED! (1077ms / 500ms)</DIV><DIV>Jun 7 11:48:30 NOTICE[3648] chan_sip.c: Peer '100219' is now REACHABLE! (72ms / 500ms)</DIV><DIV>Jun 7 12:24:51 NOTICE[3648] chan_sip.c: Peer '100221' is now TOO LAGGED! (1077ms / 500ms)</DIV><DIV>Jun 7 12:25:01 NOTICE[3648] chan_sip.c: Peer '100221' is now REACHABLE! (73ms / 500ms)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>As you can see, it only happens to a couple of their phones and at random times. They're behind a DSL circuit. I don't know if it's because their DSL line is going up/down. They don't necessarily claim their Internet goes down, however, they are not constantly check it.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>What would you (or anyone else) suggest?</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Thanks,</DIV><DIV>Daniel</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><DIV><DIV>On Jun 7, 2006, at 8:07 AM, Mike Fedyk wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Lucida Grande" size="3" style="font: 12.0px Lucida Grande">Do you have multiple phones going down at the same time?<SPAN class="Apple-converted-space"> </SPAN>If so, monitor them with "qualify=500" in sip.conf to see if they hit that limit.<SPAN class="Apple-converted-space"> </SPAN>If you see more than one go down within a short period of time, you have network problems.<SPAN class="Apple-converted-space"> </SPAN>Check the quality of the network switches they have.<SPAN class="Apple-converted-space"> </SPAN></FONT></P> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>