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<DIV><FONT face=Tahoma color=#800000 size=2>I (sometimes) get this error
message:</FONT></DIV>
<DIV><FONT face=Ta color=#800000 size=2></FONT> </DIV>
<DIV><FONT face="Courier New" size=2>WARNING[17191]: app_voicemail.c:2411
leave_voicemail: No entry in voicemail config file for
'irstname.lastname'</FONT></DIV>
<DIV><FONT face=Tahoma color=#800000 size=2></FONT> </DIV>
<DIV><FONT face=Tahoma color=#800000 size=2>I can see the value of the
argument is "firstname.lastname" when this line executes in the std-exten
macro:</FONT></DIV>
<DIV><FONT face=Tahoma color=#800000 size=2></FONT> </DIV>
<DIV><FONT face=Ta color=#800000><FONT size=2><FONT face="Courier New"
color=#000000>exten => s-NOANSWER,1,Voicemail(u${ARG1}) ; If
unavailable...</FONT></FONT></FONT></DIV>
<DIV><FONT face="Courier New" size=2></FONT><FONT face=Ta color=#800000
size=2></FONT> </DIV>
<DIV><FONT face=Tahoma color=#800000 size=2>But the error message drops the
first character. </FONT><FONT face=Tahoma color=#800000 size=2>It doesn't
happen for every extension, just some of them. I haven't figured out what
distinguishes those that cause the error; tried it with ids containing periods
and ones without, and that doesn't seem to be it.</FONT></DIV>
<DIV><FONT face=Tahoma color=#800000 size=2></FONT> </DIV>
<DIV><FONT face=Tahoma color=#800000 size=2>If I login as one of the affected
users and try to run VoiceMailMain, I get this:</FONT></DIV>
<DIV><FONT face=Tahoma color=#800000 size=2></FONT> </DIV>
<DIV><FONT face="Courier New" size=2>WARNING[17538]: app_voicemail.c:5006
vm_authenticate: Unable to read password</FONT></DIV>
<DIV><FONT face="Courier New" size=2></FONT> </DIV>
<DIV><FONT face="Courier New"><FONT face=Tahoma color=#800000 size=2>User
"stephany.toman" exhibits this behavior, while "nakya.west" does not. Both
are defined exactly that way in sip.conf, with mailbox= their usernames, and
entries in voicemail.conf to match.</FONT></DIV>
<DIV><FONT size=2><BR></FONT></DIV></FONT>
<DIV><FONT face=Arial size=2><FONT face=Tahoma color=#800000>Any clues would be
greatly appreciated.</FONT></FONT><FONT face=Arial
size=2></DIV></FONT></BODY></HTML>