<br><br><div><span class="gmail_quote">On 5/3/06, <b class="gmail_sendername">Johann</b> <<a href="mailto:johann.hoehn@ecommerce.com">johann.hoehn@ecommerce.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
The wiki page doesn't mention the other fields in the file.<br><br><TIMESTAMP>:<UNIQUEID>:<QUEUE>:<AGENT>:<ACTION>:<ARG1>:<ARG2>:<ARG3><br><br>Depending on the action some of the fields may contain 'NONE' instead. You will
<br>need to use the <AGENT> field to match who the connect and<br>completeagent/completecaller messages are for.<br><br>Keep in mind the <UNIQUEID> field will be the same for a caller as they go<br>through the queue. So the enterqueue, connect, complete actions will have the same.
<br></blockquote></div><br>We are on version 1.07, I wonder if that is the difference.<br><br>I will set up a box with the latest version and see if the output to queue_log is different.<br><br>-Matt<br>