<div>After months of BroadVoice ignoring my trouble tickets for dropped calls, delayed termination, etc., I'm throwing in the towel. While they have credited $19.95 to my account, they refuse to credit anything more, despite ALL of the problems I've had. I feel the least they could do is credit the remaining $8.61 to my account, yet they won't.
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<div>I haven't really been following up on porting between VoIP providers, but is there a remote chance I can save my phone number? I'd sure hate to change numbers again -- this has been a NIGHTMARE. Everyday, calls are dropping, and I'm calling people back 2 to 3 times to establish a decent connection.
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<div>And their response (paraphrasing): "We've made the best effort to ensure your service is functional ... but there are some things beyond our control with VoIP." Not good enough! I had great service with Vonage, and the times I use VoipJet, it works perfectly!
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<div>Thanks in advance for any pointers.</div>
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<div>Ronald Lewis</div>
<div>Denver, Colorado</div>
<div><a href="http://www.ronaldlewis.com/interviews">http://www.ronaldlewis.com/interviews</a></div>