<div>Now i will try to explain ..........</div> <div> </div> <div>I have 4 PSTN lines in the PBX server 1,2,3,4. </div> <DIV> </DIV> <DIV>First line will be used by only one extension (i.e. for the boss) for incoming and outgoing. This line is dedicated for him only.(No roleovers etc.....................)</DIV> <DIV> </DIV> <DIV>The remaining lines will be shared by the employees </DIV> <DIV> </DIV> <DIV>1) Group A have access to lines 2 , 3 & 4.</DIV> <DIV>When the employees in Group A dials,</DIV> <DIV>then the system checks for the availability of line 4, </DIV> <DIV>if available,</DIV> <DIV> then he can call through that line </DIV> <DIV>else (if that line is busy)</DIV> <DIV> the system checks for the availability of line 3,</DIV> <DIV>if available,</DIV>
<DIV> then he can call through that line</DIV> <DIV> <DIV>else (if that line is busy)</DIV> <DIV> then the system checks for the availability of line 2,</DIV> <DIV>if available,</DIV> <DIV> then he can call through that line</DIV> <DIV>else(if that line is busy)</DIV> <DIV> then he will get a busy tone</DIV> </DIV> <DIV>2) Group B have access to lines 2 & 3 </DIV> <DIV> <DIV> <DIV>When the employees in Group B dials,</DIV> <DIV>then the system checks for the availability of line 3, </DIV> <DIV>if available,</DIV> <DIV> then he can call through that line </DIV> <DIV> <DIV>else (if that line is busy)</DIV>
<DIV> then the system checks for the availability of line 2,</DIV> <DIV>if available,</DIV> <DIV> then he can call through that line</DIV> <DIV>else(if that line is busy)</DIV> <DIV> then he will get a busy tone</DIV> <DIV> </DIV></DIV></DIV></DIV> <DIV>3) Group C have access to line 2 </DIV> <DIV>When the employee in Group C dials then,</DIV> <DIV>the system checks for the availability for line 2, </DIV> <DIV> <DIV>if available,</DIV> <DIV> then he can call through that line</DIV> <DIV>else(if that line is busy)</DIV> <DIV> then he will get a busy tone</DIV></DIV> <DIV> </DIV> <DIV> <DIV> </DIV> <DIV>I hope it will be clear now ................</DIV></DIV>
<DIV> </DIV> <DIV>I also want to know how to make these groups. Please explain the answer because i am new in this ...................</DIV> <DIV> </DIV> <DIV> </DIV> <DIV>I will be grateful for ur help.</DIV> <DIV> </DIV> <DIV>Thanks a lot.</DIV> <DIV>Faisal <BR></DIV><p>
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