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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Interesting discovery on the salesforce appexchange<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><a
href="https://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=MF3f&id=a0330000000NIcAAAW">https://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=MF3f&id=a0330000000NIcAAAW</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><a
href="https://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=MF3f&id=a0330000000NIcAAAW"><font
color="#666666"><span style='color:#666666;text-decoration:none'><img
border=0 width=140 height=21 id=overview
src="cid:image001.gif@01C6355F.2C7BE480" name=overview></span></font></a><a
href="https://www.salesforce.com/appexchange/detail_reviews.jsp?NavCode__c=MF3f&id=a0330000000NIcAAAW"
lid="/us/assets/directory/directory/tab_reviews_off.gif"><!-- Do not remove this comment, it us used by an Atomz filtering script. --><!--BEGIN-ATOMZ-REVIEW-LINK--><!--END-ATOMZ-REVIEW-LINK--><font
color="#666666"><span style='color:#666666;text-decoration:none'><img
border=0 width=141 height=21 id=reviews
src="cid:image002.gif@01C6355F.2C7BE480" name=reviews></span></font></a><a
href="https://www.salesforce.com/appexchange/detail_spec.jsp?NavCode__c=MF3f&id=a0330000000NIcAAAW"
lid="/us/assets/directory/directory/tab_spec_off.gif"><font color="#666666"><span
style='color:#666666;text-decoration:none'><img border=0 width=139 height=21
id=spec src="cid:image003.gif@01C6355F.2C7BE480" name=spec></span></font></a><a
href="https://www.salesforce.com/appexchange/detail_profile.jsp?NavCode__c=MF3f&id=a0330000000NIcAAAW"
lid="/us/assets/directory/directory/tab_profile_off.gif"><font color="#666666"><span
style='color:#666666;text-decoration:none'><img border=0 width=140 height=21
id=profile src="cid:image004.gif@01C6355F.2C7BE480" name=profile></span></font></a><o:p></o:p></span></font></p>
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<td width=10 style='width:7.2pt;padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><img border=0
width=3 height=2 id="_x0000_i1029" src="cid:image005.jpg@01C6355F.2C7BE480"><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666;display:none'><o:p> </o:p></span></font></p>
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style='width:438.0pt'>
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<td width=10 valign=top style='width:7.2pt;padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><img border=0
width=1 height=157 id="_x0000_i1030" src="cid:image006.gif@01C6355F.2C7BE480"><o:p></o:p></span></font></p>
</td>
<td valign=top style='padding:6.75pt 6.75pt 6.75pt 6.75pt'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
style='width:100.0%'>
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<td height=18 bgcolor="#DCDCC0" style='background:#DCDCC0;padding:3.0pt 9.0pt 3.0pt 9.0pt;
height:13.5pt'>
<p class=MsoNormal><b><font size=1 color="#666666" face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:#666666;letter-spacing:
.75pt;font-weight:bold'>FEATURES<o:p></o:p></span></font></b></p>
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<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'>VoIP w/integrated
PBX/ACD/Contact Center: Call routing, with screen pop, that distributes
sales/support phone and IM inquiries to agents.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'>Desktop and
Browser Share: Presentation and collaboration tools that allow you to
share, push, and whiteboard with co-workers and customers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'>Reporting and
Analytics: Real-time call monitoring, voice and IM recording. Real time
call detail and billing information.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><o:p> </o:p></span></font></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
style='width:100.0%'>
<tr height=18 style='height:13.5pt'>
<td height=18 bgcolor="#DCDCC0" style='background:#DCDCC0;padding:3.0pt 9.0pt 3.0pt 9.0pt;
height:13.5pt'>
<p class=MsoNormal><b><font size=1 color="#666666" face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:#666666;letter-spacing:
.75pt;font-weight:bold'>RESOURCES<o:p></o:p></span></font></b></p>
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<td bgcolor=white style='background:white;padding:6.75pt 0cm 0cm 6.75pt'>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><img border=0
width=20 height=20 id="_x0000_i1031"
src="cid:image007.gif@01C6355F.2C7BE480" align=absMiddle><a
href="http://salesforce.breezecentral.com/app0375v4/" target="_blank"
lid="Worksmart Presentation"
el="http://salesforce.breezecentral.com/app0375v4">Worksmart Presentation</a><img
border=0 width=50 height=1 id="_x0000_i1032"
src="cid:image008.gif@01C6355F.2C7BE480"><o:p></o:p></span></font></p>
</td>
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<tr>
<td bgcolor=white style='background:white;padding:6.75pt 0cm 0cm 6.75pt'>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><img border=0
width=21 height=22 id="_x0000_i1033"
src="cid:image009.gif@01C6355F.2C7BE480" align=absMiddle><a
href="https://www.salesforce.com/web-common/assets/doccache/MultiForceDir/015300000005cDCAAY.pdf"
target="_blank" lid="Worksmart Data Sheet" fn=015300000005cDCAAY.pdf>Worksmart
Data Sheet</a> <img border=0 width=50 height=1 id="_x0000_i1034"
src="cid:image008.gif@01C6355F.2C7BE480"><o:p></o:p></span></font></p>
</td>
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<tr>
<td bgcolor=white style='background:white;padding:6.75pt 0cm 0cm 6.75pt'>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><img border=0
width=21 height=22 id="_x0000_i1035"
src="cid:image009.gif@01C6355F.2C7BE480" align=absMiddle><a
href="https://www.salesforce.com/web-common/assets/doccache/MultiForceDir/015300000005cDBAAY.pdf"
target="_blank" lid="Worksmart Customization Guide"
fn=015300000005cDBAAY.pdf>Worksmart Customization Guide</a> <img border=0
width=50 height=1 id="_x0000_i1036" src="cid:image008.gif@01C6355F.2C7BE480"><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><o:p> </o:p></span></font></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
style='width:100.0%'>
<tr height=18 style='height:13.5pt'>
<td height=18 bgcolor="#DCDCC0" style='background:#DCDCC0;padding:3.0pt 9.0pt 3.0pt 9.0pt;
height:13.5pt'>
<p class=MsoNormal><b><font size=1 color="#666666" face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:#666666;letter-spacing:
.75pt;font-weight:bold'>PRICING<o:p></o:p></span></font></b></p>
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<td bgcolor=white style='background:white;padding:6.75pt 6.75pt 6.75pt 6.75pt'>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'>Worksmart is
available in Pro, Office or <st1:City w:st="on"><st1:place w:st="on">Enterprise</st1:place></st1:City>
versions to salesforce.com subscribers starting at $20 per user/month<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'>Please contact us
at <a href="mailto:sales@pandoranetworks.com"
lid="sales@pandoranetworks.com">sales@pandoranetworks.com</a> or call
800.805.0558 x1 for more information<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'>Pricing is also
available at <a href="http://www.worksmartcentral.com" target="_blank"
lid="http://www.worksmartcentral.com">http://www.worksmartcentral.com</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><o:p> </o:p></span></font></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
style='width:100.0%'>
<tr height=18 style='height:13.5pt'>
<td height=18 bgcolor="#DCDCC0" style='background:#DCDCC0;padding:3.0pt 9.0pt 3.0pt 9.0pt;
height:13.5pt'>
<p class=MsoNormal><b><font size=1 color="#666666" face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:#666666;letter-spacing:
.75pt;font-weight:bold'>DESCRIPTION<o:p></o:p></span></font></b></p>
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<td style='padding:6.75pt 6.75pt 6.75pt 6.75pt'>
<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><img border=0
width=1 height=6 id="_x0000_i1037" src="cid:image010.gif@01C6355F.2C7BE480"><br>
<!-- Do not remove this comment, it us used by an Atomz filtering script. --><!--BEGIN-ATOMZ-DESCRIPTION-->Pandora
Networks Worksmart eliminates the need for non-compatible and point
telephony, messaging and collaboration solutions. Our all-in-one
communications service includes an integrated PBX, ACD, VoIP, video,
messaging and collaboration services that are now enabling real time
communication from within the Salesforce.com service. <br>
<br>
The desktop application integrates hunt groups, presence, soft phone,
private IM, and even secure access to AOL, Yahoo, and MSN IM networks. The
Web Dashboard provides account, user and phone number provisioning,
real-time billing, account management, and end user control. <br>
<br>
Subscribers can now login to their Salesforce.com and Worksmart accounts
via single sign providing one source for CRM data AND access to
communication services and records such as call detail records, IM
conversation archives and voicemail. Inbound calls trigger a screen pop or
caller ID that presents the corresponding contact and account information
while outbound calls can be made via click to dial from within a contact or
account record. In addition, IM conversations are automatically archived
and all inbound and outbound calls are time stamped and logged. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=1 color="#666666" face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:#666666'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Looks like a great customization of an existing
platform onto voip.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Anyone actually heard of Pandora Networks before?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Cheers,<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Dean<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
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