<a href="http://quadrasoftware.com">quadrasoftware.com</a> has the same app. its open source.<br><br><div><span class="gmail_quote">On 2/15/06, <b class="gmail_sendername">Lenz</b> <<a href="mailto:lenz-ml@loway.it">lenz-ml@loway.it
</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><br>Hi Arne,<br>what you write about seems to be mostly what Flash Operator Panel does.
<br>Check it out before writing a clone yourself! :-)<br>l.<br><br><br>On Tue, 14 Feb 2006 13:21:37 +0100, Arne Morten Johansen <<a href="mailto:amj@avio.no">amj@avio.no</a>><br>wrote:<br><br>> Hi there. We're going to develop a call centre app for internal use in
<br>> our office.<br>><br>> The call centre is probably going to be a java-based client installed on<br>> a windows machine that our secretary can use. Features should be a way<br>> to see incoming calls, answer them, and then transfer the calls to our
<br>> different users/groups/divisions. If it also could be possible to have a<br>> way to see if the user is registered, busy, unavailable or available etc<br>> before she makes the transfer would be great.<br>>
<br>> We have some people that are very good at programming. But for them to<br>> go on, I need to layout a plan for them on how to communicate with the<br>> Asterisk server. They have no experience with Asterisk at all, and I'm
<br>> not a good programmer. My first thought is calling a PHP-script from<br>> asterisk that communicates with the java-client through IP-sockets. But<br>> I don't see how this can make the applet able to transfer calls. I'm
<br>> really stuck.<br>><br>> Anyone got suggestions and tips? Any help would be greatly appreciated.<br>><br>> Thanks<br>><br>> Regards,<br>> Arne Morten Johansen<br>><br>><br><br>--<br>Loway Research - Home of QueueMetrics
<br><a href="http://queuemetrics.loway.it">http://queuemetrics.loway.it</a><br><br>_______________________________________________<br>--Bandwidth and Colocation provided by <a href="http://Easynews.com">Easynews.com</a> --
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