Yes, it is possible. You need to track the queue log and channels via manager console or by tailing logs in real time and then match the destination of the caller by the callerid. Then make the decision which URL to redirect the caller too. None of this comes with Asterisk but it is possible to build.
<br><br><div><span class="gmail_quote">On 2/3/06, <b class="gmail_sendername">nik600</b> <<a href="mailto:nik600@gmail.com">nik600@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
i'm planning to migrate a call center to asterisk, i don't understand<br>if i can launch a resident application on the agent's client in<br>relation with the queue the agent's is answering.<br><br>For example:<br><br>I have
<br>- queue A<br>- queue B<br>- queue C<br><br>Agent 100 (logged in A.B,C)<br>Agent 101 (logged in C)<br><br>When Agent 100 receives a call from the queue A i'd like to launch his<br>browser and point it to <a href="http://myserver/clientA">
http://myserver/clientA</a>, when the agent<br>receives a call from the queue B i'd link to launch his browser and<br>point it to <a href="http://myserver/clientB">http://myserver/clientB</a><br><br>Is it possible?<br>With what soft-phone?
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