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<DIV><FONT face=Arial size=2>Hello,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>It didn't work...</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I used "Data: SIP/dov.bigio-9949" which was the
channel being used, and the call I received just had beeps... no
conversation.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>According to the documentation on (<A
href="http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy">http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy</A>),
ChanSpy doesn't take a channel as parameter, does it?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thank you very much!!</FONT></DIV>
<DIV><FONT face=Arial size=2>Dov</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=giomiano@gmail.com href="mailto:giomiano@gmail.com">Giovanni
Miano</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=dovb@terra.com.br
href="mailto:dovb@terra.com.br">Dov Bigio</A> ; <A
title=asterisk-users@lists.digium.com
href="mailto:asterisk-users@lists.digium.com">Asterisk Users Mailing List -
Non-Commercial Discussion</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, January 05, 2006 7:01
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [Asterisk-Users] ChanSpy via
external application</DIV>
<DIV><FONT face=Arial size=2></FONT><FONT face=Arial
size=2></FONT><BR></DIV>Use channel of your agent<BR><BR><FONT face=Arial
size=2>Channel: SIP/dov.bigio<BR>MaxRetries: 3<BR>RetryTime: 40<BR>WaitTime:
25<BR>Context: 01.telecom<BR>Application: ChanSpy<BR>Data:
SIP/234-ssnf<BR>Priority: 1<BR><BR></FONT>Cheers,<BR>Giovanni Miano<BR><BR>
<DIV><SPAN class=gmail_quote>2006/1/5, Dov Bigio <<A
href="mailto:dovb@terra.com.br"> dovb@terra.com.br</A>>:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV><FONT face=Arial size=2>Hi,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I have developped an application that monitors
the status of my queues through the events triggered on the Manager
Interface.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>This way, I can know the status of my Agent
real time.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Now, I have a new requirement that I must allow
a manager to click on the Agent he wants to monitor and be able to monitor
the call.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>My idea was to, when the user clicks on the
Agent, I would Originate a call between his extension and the
extension I have for ChanSpy, passing as parameter the Agent
number.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>For testing this, I tried a call file on
/var/spool/asterisk/outgoing</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Channel:
SIP/dov.bigio
-----------> This is me<BR>MaxRetries: 3<BR>RetryTime: 40<BR>WaitTime:
25<BR>Context: 01.telecom<BR>Application: ChanSpy<BR>Data:
Agent/5450 --------->
This is the Agent I want to monitor<BR>Priority: 1<BR></FONT></DIV>
<DIV><FONT face=Arial size=2>The problem is that ChanSpy doesn't accept
"Agent/xxxx" as parameter, just "Agent".</FONT></DIV>
<DIV><FONT face=Arial size=2>Is there a way to ChanSpy a specific know
Agent?</FONT></DIV>
<DIV><FONT face=Arial size=2>(Or at least to send via dtmf the Agent Number
I want to monitor right after the ChanSpy application is
called?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thank you very much!<BR>Dov</FONT></DIV>
<DIV><FONT face=Arial
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</A><BR><BR><BR></BLOCKQUOTE></DIV><BR><BR clear=all><BR>-- <BR>Giovanni Miano
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