The first post was received here in addition to your second one. While you can make an announcement to an agent prior to them being bridged to a call (to identify what queue a call is being delivered from, etc), I don't think that the current functionality of that parameter allows that announcement to be dynamic in nature so it's going to be difficult to accomplish what you're looking to do without some custom coding to get this working the way that you want it to.
<br><br>
<div><span class="gmail_quote">On 10/26/05, <b class="gmail_sendername">Gary Li</b> <<a href="mailto:firebug0314@yahoo.com.cn">firebug0314@yahoo.com.cn</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>:(</div>
<div>I send it before, but it seems not received by list. </div>
<div> </div>
<div>-------------</div><span class="q">
<div>Hi all,</div>
<div> </div>
<div>Recently, I have builded a small call center for our company. Till now, But they want it auto-say agent's work number once the agent pick up the call. </div>
<div>Any one know how to do that?</div>
<div>Any help and advice will be appreciated!</div>
<div>Thanks a lot! </div>
<div> </div><br><br>
<div>
<div><strong><font face="arial">Best Regards,</font></strong></div>
<div><strong><font face="arial">Gary Li</font></strong></div></div></span>
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