<br><br><div><span class="gmail_quote">On 10/22/05, <b class="gmail_sendername">Crystal Stream, Incorporated</b> <<a href="mailto:crystalstreaminc@yahoo.com">crystalstreaminc@yahoo.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
You could have your customers call in and enter all of<br>that -- then give them a confirmation number and they<br>could fill out the rest online.<br></blockquote></div><br>
Couple of notes on this topic.<br>
<br>
First off, trixter's experience with the name being required is a
special case. US processing networks don't even ask for the name,
cant' do anything with it (I have most of the specs right here in front
of me). If there is a name check it's done before being sent to
the processing network. Internet payment gateways usually require
a name, but it can be anything, no checking is done unless it's an
extra feature you pay for, in which case don't use it:)<br>
<br>
Secondly, IMO the only real practical use for pay by phone is with an
existing customer. If it's a new customer you usually want their
name, address, email, etc.. But an existing customer could
input their account number via DTMF which can then be used to pull up
their information that is already in your system, and let you assign
the new transaction to that customer record. <br>
Works well for paying bills or adding credit to prepaid accounts. <br>
<br>
Chris<br>
<br>