<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">BJ,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>Thanks for the prompt response. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Both my clients work by using the AgentCallBackLogin so that * can send queued calls to them regardless of which SIP phone they're sitting on (sorry I didn't include this in my original email)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>You mean to say that if I use AddQueueMember, I could do the same and still be able to have two agents 1001?</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Thanks,</DIV><DIV>Waldo</DIV><DIV><BR><DIV><DIV>On Oct 10, 2005, at 11:38 AM, BJ Weschke wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV> There isn't a way to do it in agents.conf. </DIV> <DIV> </DIV> <DIV> That being said though, there are folks that have forgone agents.conf and have used the AddQueueMember and RemoveQueueMember commands via both the dial plan and manager interfaces to work their own agents approach that certainly could be designed to support a multi-tenant environment. <BR><BR> </DIV> <DIV><SPAN class="gmail_quote">On 10/10/05, <B class="gmail_sendername">Waldo Rubinstein</B> <<A href="mailto:waldo@trianet.net">waldo@trianet.net</A>> wrote:</SPAN> <BLOCKQUOTE class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Hi list (again),<BR><BR>I have another question which I have not been able to resolve from<BR>neither the wiki nor Google. <BR><BR>I've been able to configure a multi-tenant setup of asterisk for 2<BR>small call centers with no problem, by simply playing with contexts<BR>(which I guess is how everyone else is doing it).<BR><BR>The problem I have is that I've only been able to configure one <BR>global agents.conf file. This restricts my setup in a way that I<BR>cannot have two agents 1001, for example if my clients wanted to. Is<BR>there a way to overcome this?<BR><BR>Thanks,<BR>Waldo<BR>_______________________________________________ <BR>--Bandwidth and Colocation sponsored by <A href="http://Easynews.com">Easynews.com</A> --<BR><BR>Asterisk-Users mailing list<BR><A href="mailto:Asterisk-Users@lists.digium.com">Asterisk-Users@lists.digium.com</A><BR><A href="http://lists.digium.com/mailman/listinfo/asterisk-users"> http://lists.digium.com/mailman/listinfo/asterisk-users</A><BR>To UNSUBSCRIBE or update options visit:<BR> <A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users </A><BR></BLOCKQUOTE></DIV><BR><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">--Bandwidth and Colocation sponsored by Easynews.com --</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Asterisk-Users mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:Asterisk-Users@lists.digium.com">Asterisk-Users@lists.digium.com</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">To UNSUBSCRIBE or update options visit:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN><A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</A></DIV> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>