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<DIV><FONT face=Arial size=2>We found that the inbuilt attended transfer in
Asterisk solved all of our problems in this regard.</FONT></DIV>
<DIV><FONT face=Arial size=2>(the receptionist presses # and the extension to be
transferred to)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Sadly this is not entirely reliable going in and
out of queues - it can crash Asterisk.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>PaulH</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=amajor@simard.ca href="mailto:amajor@simard.ca">Alain
Major/Simard</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asterisk-users@lists.digium.com
href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, September 03, 2005 4:04
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [Asterisk-Users]
Receptionist</DIV>
<DIV><BR></DIV><BR><FONT face=sans-serif size=2>Hi,</FONT> <BR><BR><FONT
face=sans-serif size=2>Quick question. With an old phone system a
receptionist receiving a call has 1 button to push to transfer calls to a
specific extension, with Asterisk, a receptionist would actually put the
caller on hold, pick up another line, call the extension, ask if the person is
available, hang up pick up the caller again and transfer. To me it's
seems a long way to simply do a receptionist job. Is there a way we can
program the system, or make an application, that would provide the same
functionality ?</FONT> <BR><BR><FONT face=sans-serif size=2>I am currently
looking at buying 4 pbx for my offices across Canada and this particular
feature is preventing us from choosing Asterisk. Any info would be
greatly appreciated.</FONT> <BR><BR><FONT face=sans-serif size=2>Alain
Major,<BR>Directeur,<BR>Département de l'Informatique et des
Télécommunications<BR>Manager,<BR>Information Technology and
Telecommunications Department<BR><BR>L. Simard Transport Ltée<BR>Simard
Transport and Warehousing<BR>1212 32nd Avenue<BR>Lachine, Québec,
Canada<BR>tél : 514-636-9411<BR>email : amajor@simard.ca<BR>web :
http:\\www.simard.ca</FONT>
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