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<DIV>When evaluating inbound VOIP call service providers, what's the "industry
standard" or criteria that we would ask for from each provider in order to
evaluate a specific provider's:</DIV>
<UL>
<LI>quality of inbound service as it relates to overall call quality
(from a user experience perspective)</LI>
<LI>call completion success rate as a % of all calls initiated</LI></UL>
<DIV>.....so that we can compare one provider's service objectively to another
providers service? </DIV>
<DIV> </DIV>
<DIV>Would the same industry standard/criteria be used to compare outbound call
providers? </DIV></FONT></BODY></HTML>