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After an extensive conversation with Mediatrx 's sales department , I
stand corrected and so does the salesman who spoke to me. My apologies
to Voip Supply. I understand now you never knew about the CD. <br>
<br>
Garrett Smith wrote:<br>
<blockquote cite="midmd5:64756D6D79206D657373616765206964" type="cite">
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<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">I
though I would
post an update for everyone on what DOES and DOES NOT come with every
Mediatrix
product.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">Every
Mediatrix
product, EXCEPT the 2102 comes with a CD. The 2102 does not come with a
CD.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">As
per Michael in
the Mediatrix Sales Department, the CD and provisioning tool is a
separate part
number that needs to be requested at the time of purchase, and ordered
in
addition to the unit. Because this is a service provider unit,
Mediatrix and
their distributors DO NOT include the CD and PROVISIONING tool unless
it is
ordered. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">Why?
Because once
you get one CD there is no need to keep receiving them, when ordering
in bulk.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">So,
if any of you
plan to order the Mediatrix 2102 from anyone, make sure you ask for the
CD at
the time of purchase.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">I
would like to
thank Mr. Schelin for bringing this to our attention and we will be
updating
our site to prevent this sort of problem from occurring again.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">If
anyone has any
further questions about the 2102, or how to order one with or without
the CD,
please contact me offlist.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">Thanks!<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<div>
<p class="MsoAutoSig"><st1:PersonName w:st="on"><font color="blue"
face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">Garrett
Smith</span></font></st1:PersonName><font color="blue"
face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p></o:p></span></font></p>
<p class="MsoAutoSig"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><a class="moz-txt-link-rfc2396E" href="mailto:gsmith@voipsupply.com"><gsmith@voipsupply.com></a><o:p></o:p></span></font></p>
<p class="MsoAutoSig"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">716-250-3408
Direct<o:p></o:p></span></font></p>
<p class="MsoAutoSig"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;">716-903-9495
Cell<o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="blue" face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"><o:p> </o:p></span></font></p>
<div>
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color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt; color: windowtext;">
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<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext;">
<a class="moz-txt-link-abbreviated" href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a>
[<a class="moz-txt-link-freetext" href="mailto:asterisk-users-bounces@lists.digium.com">mailto:asterisk-users-bounces@lists.digium.com</a>] <b><span
style="font-weight: bold;">On Behalf Of </span></b>Michael D Schelin<br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, July
19, 2005 1:35
PM<br>
<b><span style="font-weight: bold;">To:</span></b> Mark Musone; <st1:PersonName
w:st="on">Asterisk Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[Asterisk-Users] Re:
So you all think VoIP sypply is warm andfuzzy</span></font><font
color="black"><span style="color: windowtext;"><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">Real scary .... whooooo <br>
Don't bash my company. You've never used us. I test products for
deployment so
my customers don't have to call in for help. When I have to waste my
time
hunting down software then I get mad. Mediatrix has been great about
getting
this software to me. There is a limited web server built in to their
products
but you can not provision it without their software. And the person who
said
this was not the correct forum to complain to, your right. I'm sorry to
all of
you for informing you about the business practices of a supplier. I
believe now
that someone removed the standard provising cd that is shipped with
every
Mediatrix product. So everyone, make sure you receive all that you've
paid for. <br>
<br>
I'm ending this thread now.<br>
<br>
<br>
Mark Musone wrote: <o:p></o:p></span></font></p>
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">..all i know is that if this guy is bitching about a non-existant CD<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">and is unable to provision<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">a simple VOIP device, then i would be terribly afraid of his companies<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">technical ability for their actual VOIP service..<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">scary..a VOIP provider that can't even provide themselves...<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">On 7/19/05, Jason Stewart <a
href="mailto:jstewart@rtl.org"><jstewart@rtl.org></a> wrote:<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <o:p></o:p></span></font></pre>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;" type="cite">
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">On 18/07/05 17:06 -0700, Michael D Schelin wrote:<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <o:p></o:p></span></font></pre>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;" type="cite">
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> I was waiting for everyone to reply so here is mine.. Check out the<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> Mediatrix web site. There are no downloads or lists of resellers who might<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> have this provisioning software that is normally included with purchase.<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> You may be right that it is a refurb but every indication points that it<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> is not. I have contacted both companies and I'm waiting for replys. I'm<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> on the west coast and it took over 7 days to get here. I am a little<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> pissed when all other ATA's are configurable from their built in web<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> server. And Yes, I'm self serving as well as mostly everybody I've ran<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> into in this business. This unit was purchased for testing. Because of<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> the timezone problem, When I get the product from UPS it's too late to<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> call <st1:country-region w:st="on"><st1:place
w:st="on">Canada</st1:place></st1:country-region> or FL. when all I need is a simple download to correct the<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> problem. Is it too much to expect everything in the box when you purchase<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> it? Or have a web site with these free included software so if this<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> happens we don't wast our valuable time. By the way I did get an email<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> from VOip Supply asking me to wait until morning so they could find the<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> software. This is at 2:30 PST. This complaint was to hear from others<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> about VoIP Supply and their business practices. I wanted to get feedback<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> ether way, or maybe a contact name so I can get this paper weight working<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> and tested. Has anyone used the 2102? Please let me know.<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <o:p></o:p></span></font></pre>
</blockquote>
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Obviously you have a misunderstanding. Why not assume that there is a<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">misunderstanding, with voipsupply then work from there instead of<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">dumping your anger out on all of us?<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">I don't doubt that there is a CD or there was once a CD that shipped<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">with the 2102, but - According to the Medaitrix Web Site...<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">--- Copy and paste from mediatrix web site ---<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">With the Mediatrix 2102, service providers get the product<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">characteristics allowing them to successfully deploy residential IP<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">telephony applications. The Mediatrix 2102 provides a web interface,<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">giving users a convenient access to the unit for initial set-up. The<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Mediatrix 2102 can auto-provision by fetching its encrypted<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">configuration file from a TFTP or HTTP server making installation<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">transparent to end-users. To further facilitate deployments, factory<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">loaded configurations are possible. Automatic firmware and<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">configuration file downloads ensure that the 2102 is always<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">up-to-date.<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">--- end ---<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">You are supposed to use a web interface for initial set up.<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Jason<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">_______________________________________________<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Asterisk-Users mailing list<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a
href="mailto:Asterisk-Users@lists.digium.com">Asterisk-Users@lists.digium.com</a><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a
href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">To UNSUBSCRIBE or update options visit:<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <a
href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <o:p></o:p></span></font></pre>
</blockquote>
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">_______________________________________________<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Asterisk-Users mailing list<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a
href="mailto:Asterisk-Users@lists.digium.com">Asterisk-Users@lists.digium.com</a><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a
href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">To UNSUBSCRIBE or update options visit:<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <a
href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
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