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<DIV dir=ltr align=left><SPAN class=839074321-12052005><FONT face=Arial
color=#0000ff size=2>What bootrom version and sip.ld version are you
using? If you ahve not upgraded, go to teh wiki and get the
latest.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=839074321-12052005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=839074321-12052005><FONT face=Arial
color=#0000ff size=2>W</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=839074321-12052005></SPAN> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Eduardo
Jimenez<BR><B>Sent:</B> Thursday, May 12, 2005 2:19 PM<BR><B>To:</B>
asterisk-users@lists.digium.com<BR><B>Subject:</B> [Asterisk-Users] Problem with
Polycom SP 500 and Cisco PIX<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Hi everyone,</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">I’m very new to all this, so
please forgive me if I have the terminology mixed-up.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">We are preparing to install an
Asterisk IP PBX over the weekend and I have an issue with the Polycom SP 500
phones we are trying to use. My problem is regarding DHCP.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Our DHCP server is our Cisco PIX 501
firewall. I’ve specified option 66 and the phones connect to the FTP server when
they boot. BUT, after they’ve loaded sip.ln, a message comes up stating that the
phone could not get an IP address from the DHCP server. There’s an about button
right there, and it says it has an address, which is also ping-able. The phone
then waits a little and reboots again.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Switching to a fixed IP makes the
phone boot all the way. I tried putting together a quick test network with a
DHCP server on a BSD machine (using bootpd) and at least I got to the welcome
screen (then the phone hanged and the reboot keystroke did not work)….but I
think that last thing is just an issue with everything else not being setup on
the phone itself.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Any ideas?</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Thanks,</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Eduardo Jimenez</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Software Engineer</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Job Performance Systems,
Inc</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Ph: 703-683-5805 x
210</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial"><A
href="http://www.jps-usa.com/">www.jps-usa.com</A> </SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Verdana size=3><SPAN style="FONT-SIZE: 12pt">Also,
I unpacked a phone, played with it for a minute and now that phone does not seem
to boot. Tried the 4 6 8 * combination for about 10 secs and did not do
anything….is there a harder reset than
that?</SPAN></FONT></P></DIV></BODY></HTML>