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<DIV><FONT face=Arial size=2>I am having an issue with the phone system
recognizing keys in an active call. examples being when i call the extension of
VoiceMailMain() it does not recognize the numbers that i put in (eg. mailbox and
password) if i call from an internal line. However, if i call from an outside
line everything works properly. At this moment i have one snom 190 phone and 3
X-Lite softphones. Anouther example is If i call a bussiness with a voice menu I
am not able to navigate through the menu. I was wondering if this was an
asterisk issue or if it was in the phone's config. If it is an asterisk issue i
have attached my extensions and sip conf files. If not does anyone have an idea
of where to start, or had the problem before? </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial
size=2>**************************************************************</FONT></DIV>
<DIV><FONT face=Arial size=2>;extensions.conf by tim touhsaent</FONT></DIV>
<DIV><FONT face=Arial
size=2>**************************************************************</FONT></DIV>
<DIV><FONT face=Arial size=2>[general]</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>static=yes<BR>writeprotect=yes </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>[globals]</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>; PHONE1 => snomphone190<BR>; PHONE2 =>
softphone</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>ALLVOICEMAIL =>
u109&101&102&103&104<BR>OUTGOING => Zap/g0<BR>ALL =>
SIP/101&SIP/102&SIP/103&SIP/104</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>; VMMAIN => main voice mail message<BR>; VMTIM
=> vm/tim/message<BR>; VMPETER => vm/peter/message<BR>; VMRIGS =>
Rigs's<BR>; VMDES => Des's</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>[default]</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>include => incoming<BR>include =>
internal</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>exten => i,1,Playback,wrongext<BR>exten =>
i,2,Goto,s|1</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>exten => t,1,Playback,vm-goodbye<BR>exten =>
t,2,Hangup</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>[incoming]<BR>; wait one<BR>; exten =>
s,1,Wait(0)</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>; Answer the phone<BR>exten =>
s,1,Answer<BR>;exten => s,2,MusicOnHold()<BR>exten =>
s,2,Background(welcome,30,t)<BR>; dial all phones<BR>exten =>
s,3,Dial(${ALL},30,t)<BR>exten => s,4,Goto,109|1<BR>; They must respond
within 10 seconds<BR>; else jump to priority t (terminate call)<BR>exten =>
s,5,DigitTimeout,3<BR>exten => s,6,ResponseTimeout,10<BR>exten =>
s,103,Dial($(ALL),30,t)<BR>exten => s,104,Goto,109|1</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>[outgoing]<BR>; outgoing<BR>exten =>
_NXXNXXXXXX,1,Dial(${OUTGOING}/1${EXTEN})<BR>;exten =>
_NXXNXXXXXX.,2,Congestion()<BR>exten => _NXXNXXXXXX.,2,Goto,t|1</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>include => longdistance</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>[internal]<BR>; group email at 109<BR>exten =>
109,1,VoiceMail(${ALLVOICEMAIL})<BR>exten => 109,2,Goto,t|1</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>; 1 - Tim's call plan<BR>exten =>
101,hint,SIP/101<BR>exten => 101,1,Dial(SIP/101,15,t)<BR>;exten =>
101,2,Playback,VMTIM<BR>exten => 101,2,VoiceMail(u101)<BR>exten =>
101,3,Goto,t|1<BR>exten => 101,102,VoiceMail(u101)<BR>exten =>
101,103,Goto,t|1</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>; 2 - Rigs's voicemail<BR>exten =>
102,hint,SIP/102<BR>exten => 102,1,Dial(SIP/102,15,t)<BR>;exten =>
102,2,Playback,VMRIGS<BR>exten => 102,2,Voicemail(u102)<BR>exten =>
102,3,Goto,t|1<BR>exten => 102,102,VoiceMail(u102)<BR>exten =>
102,103,Goto,t|1</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>; 3 - Des's voicemail<BR>exten =>
103,hint,SIP/103<BR>exten => 103,1,Dial(SIP/103,15,t)<BR>;exten =>
103,2,Playback,VMDES<BR>exten => 103,2,Voicemail(u103)<BR>exten =>
103,3,Goto,t|1<BR>exten => 103,102,VoiceMail(u103)<BR>exten =>
103,103,Goto,t|1</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>; 4 - Peter's voicemail<BR>exten =>
104,hint,SIP/104<BR>exten => 104,1,Dial(SIP/104,15,t)<BR>;exten =>
104,2,Playback,VMDES<BR>exten => 104,2,Voicemail(u104)<BR>exten =>
104,3,Goto,t|1<BR>exten => 104,102,VoiceMail(u104)<BR>exten =>
104,103,Goto,t|1</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>; 8 - Voice mail administration<BR>exten =>
111,1,VoicemailMain(<A href="mailto:101@default">101@default</A>)<BR>exten =>
112,1,VoicemailMain(<A href="mailto:102@default">102@default</A>)<BR>exten =>
113,1,VoicemailMain(<A href="mailto:103@default">103@default</A>)<BR>exten =>
114,1,VoicemailMain(<A href="mailto:104@default">104@default</A>)<BR>; exten
=> 108,1,VoicemailMain(<A
href="mailto:s${CALLERIDNUM}@default">s${CALLERIDNUM}@default</A>)<BR>include
=> outgoing</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV><FONT face=Arial size=2>
<DIV><BR>; t - terminate call</DIV>
<DIV> </DIV>
<DIV>[longdistance]<BR>exten =>
_1NXXNXXXXXX,1,Dial(${OUTGOING}/${EXTEN})<BR>exten =>
911,1,Dial(${OUTGOING}/${EXTEN})<BR>exten =>
411,1,Dial(${OUTGOING}/${EXTEN})</DIV>
<DIV> </DIV>
<DIV>**********************************************************************************</DIV>
<DIV>sip.conf</DIV>
<DIV>**********************************************************************************</DIV>
<DIV>[general]<BR>port =
5060 ; port to bind
to<BR>bindaddr = 0.0.0.0 </DIV>
<DIV>context = default
<BR>disallow=gsm<BR>allow=alaw<BR>disallow=ulaw</DIV>
<DIV> </DIV>
<DIV>; register => 102:xxxx:tim@localhost:5060/102</DIV>
<DIV> </DIV>
<DIV>[101]<BR>type=friend<BR>;secret=xxxxxx<BR>host=dynamic<BR>callerid=TIM<101><BR>defaultip=10.0.100.132<BR>dtmfmode=inband<BR>mailbox=101</DIV>
<DIV> </DIV>
<DIV>[102]<BR>type=friend<BR>secret=xxxxxx<BR>host=dynamic<BR>callerid=Rigs<102><BR>defaultip=10.0.100.102<BR>dtmfmode=inband<BR>mailbox=102</DIV>
<DIV> </DIV>
<DIV><BR>;auth=md5<BR>;secret=xxxxx<BR>;notransfer=1<BR>;host=dynamic<BR>;allow=gsm</DIV>
<DIV> </DIV>
<DIV>[103]<BR>type=friend<BR>secret=xxxxx<BR>host=dynamic<BR>callerid=Des<103><BR>defaultip=10.0.100.108<BR>dtmfmode=inband<BR>mailbox=103</DIV>
<DIV> </DIV>
<DIV>[104]<BR>type=friend<BR>; secret=xxxxxxx</DIV>
<DIV>host=dynamic<BR>callerid=Peter<104><BR>defaultip=10.0.100.120<BR>dtmfmode=inband<BR>mailbox=104<BR></DIV>
<DIV></FONT> </DIV></BODY></HTML>