<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.0.6249.1">
<TITLE>Passing PIN Numbers</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->
<P><FONT COLOR="#000000" SIZE=2 FACE="Courier New">To All</FONT>
<BR><FONT COLOR="#000000" SIZE=2 FACE="Courier New">If anyone can shed any light on this it would be greatly appreciated.</FONT>
<BR><FONT COLOR="#000000" SIZE=2 FACE="Courier New">My phones are unable to enter pins numbers correctly when required by the party they are calling.</FONT>
</P>
<P><FONT COLOR="#000000" SIZE=2 FACE="Courier New">For example I was given an outside number to attend conference bridge. After the call was connected it required me to enter a 4 digit PIN. Now here is the problem whenever I enter a pin it is received twice. For example if the PIN is 1234 they receive it as 12341234.</FONT></P>
<P><FONT COLOR="#000000" SIZE=2 FACE="Courier New">Any ideas what could be wrong?</FONT>
</P>
<P><FONT COLOR="#000000" SIZE=2 FACE="Courier New">BTW</FONT>
<BR><FONT COLOR="#000000" SIZE=2 FACE="Courier New">we are using SNOM 190 ip phones (sip)</FONT>
</P>
<BR>
<P><FONT SIZE=2 FACE="Courier New">Regards,</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Michael DiMartino</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Director of MIS</FONT>
<BR><B><FONT FACE="Frutiger-Cn">The tel<SUP>x</SUP> Group, Inc.</FONT></B>
<BR><FONT SIZE=2 FACE="Courier New">17 State St, 33<SUP>rd</SUP> Floor</FONT>
<BR><FONT SIZE=2 FACE="Courier New">New York, NY 10004</FONT>
<BR><FONT SIZE=2 FACE="Courier New">T: 212.480.3300 X2022</FONT>
<BR><FONT SIZE=2 FACE="Courier New">C: 646.207.6603</FONT>
<BR><FONT SIZE=2 FACE="Courier New"> </FONT>
</P>
</BODY>
</HTML>