<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.0.6249.1">
<TITLE>DIALEDPEERNUMBER and Queues bugged?</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">Hi all,</FONT></SPAN>
</P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">I have a couple of macro's that I use to name call recordings.</FONT></SPAN>
</P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">One variable I use is DIALEDPEERNUMBER.</FONT></SPAN>
<BR><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">This works great, as when multiple phones are ringing it returns the name of the phone that actually answered the call.</FONT></SPAN>
</P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">However the problem I have is when using queue's this variable is blank!</FONT></SPAN>
</P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">Can someone with maybe knowledge of the code tell me if this sounds like a bug? (I updated from CVS only last week)</FONT></SPAN>
<BR><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">Sorry I am not a C programmer otherwise would have looked myself.</FONT></SPAN>
</P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">Also does anyone have a different solution for finding out who / what phone answered a specific call and then renaming a call recording file with it?</FONT></SPAN></P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">Its possible that the solution for standard extensions and queues are different so am open to all suggestions but just to clarify I am looking for a variable that will indicate who answered a call from a queue!</FONT></SPAN></P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">As always thanks for any help!</FONT></SPAN>
</P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">Cheers</FONT></SPAN>
</P>
<P><SPAN LANG="en-gb"><FONT SIZE=2 FACE="Arial">Alex</FONT></SPAN>
</P>
<P><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">--------------------------------------------</FONT></SPAN>
<BR><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">|Alex Barnes</FONT></SPAN>
<BR><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">|SQA Engineer</FONT></SPAN>
<BR><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">|URL : </FONT></SPAN><A HREF="http://www.ubiquitysoftware.com"><SPAN LANG="en-us"><U><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">http://www.ubiquitysoftware.com</FONT></U></SPAN></A><SPAN LANG="en-us"></SPAN>
<BR><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">--------------------------------------------</FONT></SPAN>
<BR><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> </FONT></SPAN>
<BR><SPAN LANG="en-us"><FONT SIZE=1 FACE="Arial">This email and any attached files are confidential and copyright protected. If you are not the addressee, any dissemination, distribution or copying of this communication is strictly prohibited. Unless otherwise expressly agreed in writing, nothing stated in this communication shall be legally binding.</FONT></SPAN></P>
</BODY>
</HTML>