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<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>I have this need to
have my customers store their messages for me in different
</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>VoiceMail
folders by dialing a seperate extension ( one for each such
customer).</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>Example:
</SPAN></FONT><FONT face=Arial size=2><SPAN class=745571615-26102004>I have
customer Anne ( Extn - 101) and Customer Jack (Extn
- 102)</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004> </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>I want to provide
them two Voicemail Boxes to store their messages Say - 801 and
802</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>Anne's
VoiceMail:</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004>------------------------</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>Anne shall dial 801
to store her voicemail. As soon as she dials, she should get a prompt that says
"welcome blah.. Please Save your message". The Phone should not ring for
someone to pick up. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>At the end of the
message it shall say " Thanks and Good Bye"</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>Then a copy of
the message gets forwarded to the default email address
defined for Extension 801.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004> </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>Customer Support
Desks shall have extensions 801 and 802 configured as their extensions. These
help desk agents should also be able to retrieve the messages from the VoiceMail
folder, if they want.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004> All that the
help desk agents can do shall be listen to the message and be able to call
the customer at extension 101 for any clarifications.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>Is anyone using
Asterisk for this type of application? Can anyone suggest the Confs
needed. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>I am sure that
we can do this as a normal dial to any extension with some rings on no
answer and then a prompt that says " No one is available..." and then
</SPAN></FONT><FONT face=Arial size=2><SPAN class=745571615-26102004>goes to a
voicemail. </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>I</SPAN></FONT><FONT
face=Arial size=2><SPAN class=745571615-26102004> need to change that
default so that </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004> 1) there
will be no rings at the extension 801</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004> 2) different
prompt is played</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004> 3) a copy of
the Voice file is sent and a copy is kept in the voicemail
folder</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004></SPAN></FONT><FONT
face=Arial size=2><SPAN class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>Thanks in
advance.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=745571615-26102004>Seshu
Kanuri</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=745571615-26102004></SPAN></FONT> </DIV></DIV>
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