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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We are located in </span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Panama</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> (central America).
2 Megabit fiber. Service provider we want to use supports IAX. I
have dual 2.4 gig, 2 gig ram, 1u, scsi, just waiting to become a *
server. I can get it up locally with SSH, if that is enough for remote
setup.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Looking for someone that has done this
several times before, I don’t want to be a learning experience as it
takes too long.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Henry Devito<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 12, 2004
2:29 PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Asterisk Users Mailing List -
Non-Commercial Discussion'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [Asterisk-Users] In
immediate need of Very powerful * forcallcenter, ACD and outbound. Which
consultant should I use?</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Where are you located?</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> </span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>asterisk-users-bounces@lists.digium.com</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> [mailto:</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>asterisk-users-bounces@lists.digium.com</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Internet Marketing Man<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 12, 2004
1:22 PM<br>
<b><span style='font-weight:bold'>To:</span></b>
asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Asterisk-Users] In
immediate need of Very powerful * for callcenter, ACD and outbound. Which
consultant should I use?</span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>In immediate need of Very powerful *
for call center, ACD and outbound. </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Which consultant should I use?</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Size: Current 15 seat scaling
to 50 within the year. Want to go softphone (xten seems to be the most
popular).</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Features: Need ACD, and my
reps are getting tired of copying and pasting to do outbound, then sitting
waiting for something to happen. Need something that only hands them a
call that gets picked up by human or machine, and has their previous order
information (unique url to each previous order) on screen when they are
connected so they know who they are talking to, and what it’s time to
reorder.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Summary: Please let me know
what consultant you guys think has the most experience with large
inbound/outbound call centers. I need to implement this solution
immediately, as I am far behind schedule </span></font><font size=2
face=Wingdings><span style='font-size:10.0pt;font-family:Wingdings'>J</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>(P.S. Thank you for your
help!) </span></font></p>
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