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<DIV><SPAN class=682134302-15042004><FONT face=Arial size=2>I have a couple of
real quick questions for ya'll. I am trying to setup * in a test scenario
to emulate my company's 20 agent ACD. </FONT></SPAN></DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial size=2>1) First, I am
curious if anyone has any configs that they can throw up on the wiki or just
send via e-mail. I have a bit of it pieced together and am able to make
some very basic queued calls, but I am sure that there are much smarter people
out there that have it set up in a much better way.</FONT></SPAN></DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial size=2>2) Second, I
am having some issues with app_queue where if no there are no members in the
queue at all the call to Queue() will throw an error "Unable to join queue
'queuename'". I think that I have the queue setup properly in
queues.conf. I am just not defining any members.</FONT></SPAN></DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial size=2>Any help or guidance
that you can give would be greatly appreciated.</FONT></SPAN></DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial
size=2>Thanks,</FONT></SPAN></DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=682134302-15042004><FONT face=Arial size=2>Robert
Jackson</FONT></SPAN></DIV></BODY></HTML>