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<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=270500417-16032004>Hello,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=270500417-16032004></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=270500417-16032004>We
currently have 30 of the sipura devices in production in a corporate
environment for over 2 months now. They are all running .31 firmware. We
have had problems with a couple that did not upgrade as described by Senad, but
one call to Sipura tech support and we had them exchanged within a week.
Sipura's tech support is WONDERFUL. They are the most knowledgable and helpful
tech support people I have delt with in reguards to a VOIP hardphone-product(and
support is free). Give them a call and they'll probably send you out a new
adapter tomorrow.</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=270500417-16032004></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=270500417-16032004>Our
sipura's are on a corporate network only so I can't really offer any suggestions
for your NAT settings.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=270500417-16032004>MATT---</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=270500417-16032004></SPAN></FONT> </DIV>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Senad Jordanovic
[mailto:senad@boltblue.com]<BR><B>Sent:</B> Tuesday, March 16, 2004 11:50
AM<BR><B>To:</B> 'Stefan Meier'<BR><B>Cc:</B>
asterisk-users@lists.digium.com<BR><B>Subject:</B> [Asterisk-Users] SIPURA
2000 Problems<BR><BR></DIV></FONT>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004>Hi,</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004>Essentially these are general issues I have with
Sipura SPA 2000:</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004></SPAN></FONT> </DIV>
<UL>
<LI><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004>If SPA 2000 is behind NAT, calls are not
hanged up when receiver is replaced. I think asterisk does not get
hung-up signal from SPA so called party user agent is ringing until timeout
expires or else!. This is even worse when call is actually
answered because caller is charged for usage regardless. I have the other
day spent £13 on a 30 seconds call... ;)</SPAN></FONT>
<LI><FONT color=#0000ff face=Arial size=2><SPAN class=593043516-16032004>I
can not update device to latest .31 firmware. It just sits there waiting for
SPA 2000 to "not to be in use". I waited and waited for many many
minutes...</SPAN></FONT>
<LI><FONT color=#0000ff face=Arial size=2><SPAN class=593043516-16032004>SPA
2000 does not keep NAT port opened... so I have got it to work only by
re-registering it every 180 seconds. I am hoping this issue is fixed in the
latest firmware.. (which I can not apply :) )..</SPAN></FONT></LI></UL>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004>Apart from that.. everything else is
ok..</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004>Anyone from Sipura reading these is welcome to
comment !</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004></SPAN></FONT> </DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004>Ta</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN
class=593043516-16032004>Senad </SPAN></FONT></DIV>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV align=left class=OutlookMessageHeader dir=ltr lang=en-us><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Stefan Meier
[mailto:sm@innovate-it.ch] <BR><B>Sent:</B> 16 March 2004
14:50<BR><B>To:</B> 'senad@boltblue.com'<BR><B>Subject:</B> SIPURA 2000
Problems <BR><BR></FONT></DIV>
<P><FONT face=Arial size=2>Hi Senad</FONT> <BR><FONT face=Arial size=2>I
just read in the newsgroup, that you are facing problems with SIPURA
devices. What kind of problems? We are going to need buy some adapters and
so far I thought SIPURA works quite well.</FONT></P>
<P><FONT face=Arial size=2>Thanks for your feedback</FONT> </P>
<P><FONT face=Arial size=2>Stefan</FONT>
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