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<p style='margin-bottom:12.0pt'><b><i><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;color:navy;font-weight:
bold;font-style:italic'>I have a question about the call duration and billable
duration field. The end call time looks like it is 1 second off of the
start time and does not match the call duration number. Any thoughts?</span></font></i></b></p>
<p style='margin-bottom:12.0pt'><b><i><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold;
font-style:italic'>Todd Wallace</span></font></i></b></p>
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