<DIV>Hmmm .... any comments from Digium ....... ?</DIV>
<DIV> </DIV>
<DIV>Franzi<BR><BR><B><I>WipeOut <wipe_out@users.sourceforge.net></I></B> wrote:</DIV>
<BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">Franz S wrote:<BR><BR>> Hi guruz,<BR>> <BR>> I have requirements from a company, which is going to deploy call <BR>> center nationwide using asterisk and the new 4 port cards. However <BR>> before going to purchase the hardware they want if following is <BR>> possible in the asterisk software ....<BR>> <BR>> 1) they want to whisper with one side of the call i.e. the manager <BR>> while monitoring the calls (from customers to support staff) from his <BR>> extension (either SIP or Zap Channel), can guide support person if he <BR>> is in trouble talking with the client ........<BR>> <BR>> 2) while monitring the call, incharge can take the call and start <BR>> talking with the customer directly and the support officer gets a <BR>> hangup tone ....<BR>> <BR>> Plz suggest me if the above is possible and how the above can be
achieved.<BR>> <BR>> TIA<BR>> Franzi<BR><BR>I seriously doubt these things are possible.. not without recoding some <BR>of the Asterisk components..<BR><BR>Later<BR><BR>_______________________________________________<BR>Asterisk-Users mailing list<BR>Asterisk-Users@lists.digium.com<BR>http://lists.digium.com/mailman/listinfo/asterisk-users</BLOCKQUOTE><p><hr SIZE=1>
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