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<DIV><FONT face=Arial size=2>Hi,</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>How do you deal with the ACD and Agent with the *
?</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>As to the OutBound call, how to feed the data from
agents to asterisk?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>What kind of telephone for the agents to use? Hard
phone or SoftPhone?</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Regards.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>john</FONT></DIV>
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style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A href="mailto:hkumar@spgsolutions.com" title=hkumar@spgsolutions.com>Hemant
Kumar</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
href="mailto:asterisk-users@lists.digium.com"
title=asterisk-users@lists.digium.com>asterisk-users@lists.digium.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, April 15, 2003 9:16
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [Asterisk-Users] Using
Asterisk on Call Center</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>Hi,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I am in the process for a 50 seats for both
in-bound and out-bound. I think by next week I can tell you something, but
still, right now when we are deploying the *. It is coming out to be very easy
and stable to setup. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Hemant Kumar</FONT></DIV>
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style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A href="mailto:stephen_hui@go-business.com.hk"
title=stephen_hui@go-business.com.hk>Stephen Hui</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
href="mailto:'asterisk-users@lists.digium.com'"
title=asterisk-users@lists.digium.com>'asterisk-users@lists.digium.com'</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, April 16, 2003 6:57
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [Asterisk-Users] Using
Asterisk on Call Center</DIV>
<DIV><BR></DIV>
<P><FONT face=Arial size=2>Dear Asterisk Users,</FONT> </P>
<P><FONT face=Arial size=2>Anyone deploy Asterisk technology on Call Centre?
Could you share your experience?</FONT> </P>
<P><FONT face=Arial size=2>Is Asterisk providing ACD features? How user
friendly is it? </FONT></P>
<P><FONT face=Arial size=2>Stephen Hui from Hong Kong</FONT>
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