[asterisk-users] No audio for 10 seconds and then comfort noise

David Cunningham dcunningham at voisonics.com
Wed May 18 22:51:04 CDT 2022


Hello,

We are running an Asterisk 13 server which is having a strange problem,
where on calls which are received from the PSTN and then forwarded out to
the PSTN again there is no audio for the first 10 seconds of the call. At
the 10 second mark audio starts flowing fine, and in a PCAP we see that it
starts with a few "comfort noise" packers before the real audio starts.

It can be reproduced with a very simple extension like this:
exten => 4081234567, 2, Dial(SIP/6501234567 at bb.bb.bb.138)
where 4081234567 is the number we receive the call on, and 6501234567 is
the number we're forwarding it out to.

In the Asterisk log we don't see any obvious reason for the audio to start
flowing at the 10 second mark. All that is logged at that time is the
following below.

Would anyone have any ideas? Historically Asterisk didn't generate comfort
noise - has that changed in version 13?

[May 17 20:26:24] VERBOSE[11933] res_rtp_asterisk.c: Sent Comfort Noise RTP
packet to aa.aa.aa.76:64280 (type 02, seq 009268, ts 000000, len 000001)
[May 17 20:26:24] VERBOSE[17794][C-00000027] res_rtp_asterisk.c: Got RTP
packet from aa.aa.aa.76:64280 (type 00, seq 000662, ts 105920, len 000160)
[May 17 20:26:24] DEBUG[17725][C-00000027] res_rtp_asterisk.c: Ooh, format
changed from none to ulaw
[May 17 20:26:24] DEBUG[17725][C-00000027] res_rtp_asterisk.c: Starting
RTCP transmission on RTP instance '0x14f4cc025998'
[May 17 20:26:24] VERBOSE[17725][C-00000027] res_rtp_asterisk.c: Sent RTP
packet to bb.bb.bb.20:35412 (type 00, seq 020934, ts 105920, len 000160)
[May 17 20:26:24] VERBOSE[17725][C-00000027] res_rtp_asterisk.c: Got RTP
packet from bb.bb.bb.20:35412 (type 00, seq 029996, ts 102760, len 000160)

Thanks very much,

-- 
David Cunningham, Voisonics Limited
http://voisonics.com/
USA: +1 213 221 1092
New Zealand: +64 (0)28 2558 3782
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