[asterisk-users] ConfBridge user joining not getting video

Joshua C. Colp jcolp at sangoma.com
Wed Jan 12 16:14:44 CST 2022

On Wed, Jan 12, 2022 at 6:09 PM Jerry Geis <jerry.geis at gmail.com> wrote:

> I am running 18.8.0 -  videosupport is enabled. I get video calls no
> problem.
> However when I make a call file to a soft phone and include:
> Codecs: ulaw,h264
> in the call file...
> sip show channels - shows:
> 4013c15f1f4cdff  (ulaw|h264)      No       Tx: ACK
> so clearly the caller has h264.
> Then when I "automatically" request another softphone to join my conf
> bridge...
> the soft phone rings, and answers - all I get is audio and sip show
> channels for that device:
> 5c77cf1455e4afc  (ulaw)           No       Tx: ACK
> How do I get Video in the confbridge ?

Have you looked at the actual SIP trace to see what is negotiated?

Joshua C. Colp
Asterisk Technical Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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