[asterisk-users] Discrepancy between Asterisk console and Asterisk Manager DeviceStateChange

Jonas Kellens jonas.kellens at telenet.be
Fri Feb 11 07:30:41 CST 2022


Hello


I notice a major difference in what Asterisk console is telling me 
(which seems correct) and what Asterisk Manager is telling.


A SIP user is called, and the phone does not ring. This is the situation.


On Asterisk console I see (which seems to be in line with an unreachable 
phone) :

[Feb 11 11:31:31] VERBOSE[15653][C-00000319] app_dial.c: Called 
SIP/mysipuser6
[Feb 11 11:31:37] VERBOSE[15653][C-00000319] app_dial.c: Everyone is 
busy/congested at this time (1:0/0/1)
[Feb 11 11:31:37] VERBOSE[15653][C-00000319] pbx.c: Executing 
[202 at from-PBX:253] NoOp("SIP/mysipuser12-0000157d", 
"DIALSTATUS=CHANUNAVAIL") in new stack

However on Asterisk Manager interface I see the event :

11:31:31
Array
(
     [0] => Event: DeviceStateChange
     [1] => Privilege: call,all
     [2] => SystemName: voipserver1
     [3] => Device: SIP/mysipuser6
     [4] => State: RINGING
)


I can reproduce this easily every time :

[Feb 11 11:31:46] VERBOSE[15719][C-0000031a] app_dial.c: Called 
SIP/mysipuser6
[Feb 11 11:31:53] VERBOSE[15719][C-0000031a] app_dial.c: Everyone is 
busy/congested at this time (1:0/0/1)
[Feb 11 11:31:53] VERBOSE[15719][C-0000031a] pbx.c: Executing 
[202 at from-PBX:253] NoOp("SIP/mysipuser12-0000157f", 
"DIALSTATUS=CHANUNAVAIL") in new stack

11:31:46
Array
(
     [0] => Event: DeviceStateChange
     [1] => Privilege: call,all
     [2] => SystemName: voipserver1
     [3] => Device: SIP/mysipuser6
     [4] => State: RINGING
)


Why is Asterisk Manager reporting a RINGING state if there is no SIP 180 
RINGING received ?! When issuing a SIP DEBUG, I see a SIP INVITE but no 
response (so no SIP 180 or 183).


Kind regards.



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