[asterisk-users] Info 16.13.0 with SNOM FW

Joshua C. Colp jcolp at sangoma.com
Wed Sep 9 05:13:49 CDT 2020

On Wed, Sep 9, 2020 at 7:00 AM Administrator <admin at tootai.net> wrote:

> Hello,
> I found a problem with latest Asterisk 16.13.0 and SNOM3xx phones (EOL)
> running the above FW. Incoming calls are no more working, we get error
> 404 despite the fact that broken registrar is on for the account.
> Previous FW for this phones don't have the problem.
> At this time I open a ticket at SNOM support, don't know if I should
> also open an issue at jira.

If you upgraded the phone and it stopped working, then the issue would be
with the phone so an issue should be opened with the vendor. If you
upgraded Asterisk and it broke the phone then the issue would be with
Asterisk and an issue should be opened on JIRA.

Joshua C. Colp
Asterisk Technical Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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