[asterisk-users] Outbound caller ID ignored
viljoens at verishare.co.za
Mon Jan 14 00:37:24 CST 2019
I don't think you can expect it to work on the analog lines at all out of the box.
What kind of hardware are you using to connect to the analog lines?
We used Xorcom Astribanks at a stage, but could never (ever) figure out the signalling needed to set the caller ID at our local public phone company servicing our POTS lines (Telkom, South Africa). It was useless anyway, as they didn't support it and their software couldn't apply it. See below.
It is a two-pronged problem, e. g. your hardware and drivers need to be able to signal the caller-id to the carrier / public telephone company, and, if you CAN communicate this to the local telephone company, they need to be able to interpret this and set it on calls they process for you.
In our case (if I remember right, we've long since dumped all analog lines) there were double problems there as well, e. g. the POTS network here ignored our signalling (and their hardware / software mix doesn't support it anyway, so even if they interpreted and understood the protocol and number being sent, they couldn't apply it) and some legislation that prohibited "CID masquerading" for calls made through the government-owned public telephone network.
Our current SIP trunk provider cannot do it either, their systems simply do not support it and all numbers going out are always fixed to the constant trunk outgoing number. E. g. we also spent several days of dev trying to get it to work, eventually checking with them and being informed it is impossible anyway and they do not support changing the number from traffic we pass them.
However, they can easily spin up extra logical SIP trunks at miniscule cost (several US cents in local currency equivalent), so if we need a custom number for callees to dial back for a temporary sales campaign or whatever, we simply request it and that trunks fixed, constant number will appear on callee phones. We then simply route the correct internal dialout calls to the temporary virtual trunk by whatever logic we want.
Hope this helps.
Date: Sun, 13 Jan 2019 09:45:27 -0600
From: Mitch Claborn <mitch_ml at claborn.net>
Subject: [asterisk-users] Outbound caller ID ignored
Setting the outbound caller ID works fine on our PRI (T1) lines, but does not work on our local POTS lines. No errors in the logs, the new caller ID just seems to be ignored. Should I expect it to work on the analog lines?
faxbuffers => 12,half
channel => 49-53
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