[asterisk-users] WebRTC as Softphone substitute ?

[Olivier]

Le mer. 26 sept. 2018 à 16:40, Carlos Chavez <cursor at telecomab.mx> a écrit :

> On 9/26/2018 4:46 AM, Olivier wrote:
>
> > Hello,
> >
> > This morning, I asked myself if WebRTC could be a viable alternative
> > to softphone deployment.
> >
> > For me, main issue with Softphones is the amount of work needed for
> > installation and configuration.
> > Also, Softphones must be carefully choosen if Deskphone-like quality
> > is expected.
> >
> > Now that WebRTC becomes ubiquitous, it might make sense to trade
> > Softphone features (call history, BLF, ...) for WebRTC deployment
> > simplicity.
> >
> > What do you think of this ?
> > What kind of experience did you met with such WebRTC deployments ?
> > What about classic telephony features (CallTransfer) ?
> > Have you tried Cyber Maga Phone 2K ?
> >
>
>      If you can get it to work WebRTC is a good option.  The problem is
> that any changes in your network


Very interesting !
Can you elaborate a bit further ?
Are we talking about network settings (IP, routing table) or rather changes
in browser themselves or both ?


> may disrupt it and even trying to
> replicate your installation is difficult.

Yes, I also think replicating someone else's browser is nearly impossible
if you don't control end devices (and even so ...).
If tiny differences make a whole experience succeed or fail ...
I thought WebRTC were stable now.

If you have to dig in tiny details and can't even rely that your past will
prevent most issues, it is rather discouraging.


> I have it working fine on my
> website so customers can call us directly from our web page but I never
> could get Cyber Mega Phone 2K to work on the same server.  We used JSSIP
> to create the webrtc phone on our website.
>
> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez
> +52 (55)8116-9161
>
>
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