[asterisk-users] Loss of devices registration (pjsip)

[Ishfaq Malik]

On 21 March 2016 at 20:32, George Joseph <george.joseph at fairview5.com>
wrote:

>
>
> On Mon, Mar 21, 2016 at 11:58 AM, Dmitriy Serov <serov.d.p at gmail.com>
> wrote:
>
>> Good day.
>>
>> Asterisk 13.7.2, res_pjsip.
>> There is a problem of loss of registration of several devices. This
>> happens not on all devices, but problem devices a lot.
>> Below is the log of registration of a contact of one device.
>>
>> Is suspect two things:
>> 1. delete a contact after the contact is added. But, like, it's a feature
>> of code that may already be fixed.
>> 2. deleting a contact much earlier than the 90 seconds specified during
>> the registration
>>
>> Would be grateful for any clues.
>>
>> Dmitriy Serov.
>>
>> expiration settings:
>> [common-aor](!)
>> type=aor
>> qualify_frequency=60
>> default_expiration=120
>> maximum_expiration=600
>> minimum_expiration=90
>>
>> log:
>> [2016-03-21 20:39:58] VERBOSE[30251] res_pjsip_registrar.c: Added contact
>> 'sip:17367 at 46.39.229.18:37910' to AOR '17367' with expiration of 90
>> seconds
>>
> ​The client just registered​
>
>
>> [2016-03-21 20:39:58] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367 at 46.39.229.18:37910 has been created
>>
> ​We added a new contact​
>
>
>> [2016-03-21 20:39:58] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367 at 46.39.229.18:27143 has been deleted
>>
> ​We deleted the old contact​
>
>
>> [2016-03-21 20:39:58] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367 at 46.39.229.18:37910 is now Reachable.  RTT:
>> 41.882 msec
>>
> ​We qualified the contact successfully​
>
>
>> [2016-03-21 20:41:01] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367 at 46.39.229.18:37910 is now Unreachable.  RTT:
>> 0.000 msec
>>
> ​At the next qualify, we couldn't reach the contact
>
> [2016-03-21 20:41:06] VERBOSE[3827] res_pjsip_registrar.c: Added contact '
>> sip:17367 at 46.39.229.18:60105' to AOR '17367' with expiration of 90
>> seconds
>>
> ​The client just registered​
>
> ​(again)​
>
>> [2016-03-21 20:41:06] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367 at 46.39.229.18:60105 has been created
>>
> ​We added a new contact​
>
>  [2016-03-21 20:41:06] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
> Contact 17367/sip:17367 at 46.39.229.18:37910 has been deleted
> ​We deleted the old contact​
>
>
>> [2016-03-21 20:41:06] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367 at 46.39.229.18:60105 is now Reachable.  RTT:
>> 44.031 msec
>>
> ​We qualified the contact successfully​
>
>
>> [2016-03-21 20:42:09] VERBOSE[28019] res_pjsip/pjsip_configuration.c:
>> Contact 17367/sip:17367 at 46.39.229.18:60105 is now Unreachable.  RTT:
>> 0.000 msec
>>
> ​At the next qualify, we couldn't reach the contact
>
> ​This looks like a client that's going to sleep or a firewall that's
> timing out connections.  Asterisk is only deleting the contact on the next
> successful register because it's replacing it.  You need to figure out why
> the qualify is failing and why the client keeps registering.
>
>
>
>
>
Check if the router or firewall has a UDP port timeout option and increase
it by a lot (I usually up it to an hour).




-- 

Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: ish at pack-net.co.uk
w: http://www.pack-net.co.uk

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