[asterisk-users] implementing asterisk call center.

Sylvain Boily sylvainboilydroid at gmail.com
Wed Apr 6 16:16:18 CDT 2016


Hello,

Le 2016-04-06 15:58, Goke Aruna a écrit :
> hi all,
> Can someone help me with a kind of howto build call center around 
> asterisk with all the necessary features like CTI, call recordings, 
> call spying, real time monitoring etc?
>
> I will be glad if it is an open source code.

XiVO is open source (GPLv3) and have what you need. Have a look on 
website and doc. 
(http://documentation.xivo.io/en/stable/contact_center/contact_center.html)

Cheers,
Sylvain



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