[asterisk-users] Help with voicemail

[Matthew Jordan]

On Sat, Oct 17, 2015 at 10:12 AM, Luca Bertoncello <lucabert at lucabert.de> wrote:
> Hi list!
>
> My problem: I have three extensions in my Asterisk 1.8.30.0 and they have a
> voicemail.
> On two of these numbers the voicemail works without any problem, on the other
> it doesn't...
> I get this error:
>
> [Oct 17 17:01:29] WARNING[14700]: channel.c:5254 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
> [Oct 17 17:01:29] WARNING[14700]: file.c:957 ast_streamfile: Unable to open /var/spool/asterisk/voicemail/default/00390151111111/unavail (format 0x100 (g729)): No such file or directory
> [Oct 17 17:01:29] WARNING[14700]: channel.c:5254 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
> [Oct 17 17:01:29] WARNING[14700]: file.c:957 ast_streamfile: Unable to open beep (format 0x100 (g729)): No such file or directory
>     -- Recording the message
>     -- x=0, open writing:  /var/spool/asterisk/voicemail/default/00390151111111/tmp/DIqpGh format: wav, 0x6edbd8
>     -- x=1, open writing:  /var/spool/asterisk/voicemail/default/00390151111111/tmp/DIqpGh format: gsm, 0x7c6978
> [Oct 17 17:01:29] WARNING[14700]: channel.c:5254 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)
>
> Of course, I have a
> file /var/spool/asterisk/voicemail/default/00390151111111/unavail.gsm...
>
> Can someone help me to solve my problem?
>

Do you have a g729 codec module loaded? If so, does it show a
translation path between g729 and gsm? If so, do you have sufficient
encoder/decoder licenses?

Matt

-- 
Matthew Jordan
Digium, Inc. | Director of Technology
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: http://digium.com & http://asterisk.org