[asterisk-users] Caller ID Names
EWieling at nyigc.com
Wed Mar 11 12:34:27 CDT 2015
Are the phones exposed to the internet (even using NAT)? If so there is a good chance these calls are not coming through your PBX but are coming in direct from someone, usually scammers.
Polycom has a config option to disable accepting calls from unknown devices. No idea if Cisco has something similar.
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Todd R.
Sent: Wednesday, March 11, 2015 1:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Caller ID Names
To be sure you could setup a soft phone and see if the caller ID name comes in correctly.
On Mar 10, 2015, at 8:41 AM, Jordan Cook - Gyron Networks <jordan.cook at gyron.net<mailto:jordan.cook at gyron.net>> wrote:
In my dialplan I have the following line.
same => n,Set(CALLERID(name)=Support)
I am expecting this to always set the caller id name to ‘Support’ - however, we are getting calls come in as “Anonymous” with the number as something like “unknown at unknown”
We’re using Cisco 7945 phones – I possibly wonder if they are displaying this rather than asterisk not changing it?
Anyone had similar experiences before?
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