[asterisk-users] Strange Polycom Issue

David Wessell david at ringfree.biz
Mon Mar 9 08:40:36 CDT 2015


Welcome to our hell.

We ran into this on VVX 300 and 400 phones running UCS 5.2.x. We finally
got Polycom to issue a hotfix firmware version. I'll be happy to share it
with you offlist, just email me.

Officially Polycom will fix the issue in 5.3 in a few months..

Thanks
David

On Mon, Mar 9, 2015 at 9:34 AM, Andrew Colin <andrew at convergedgroup.net>
wrote:

> Hi Guys,
>
>
>
> We are getting a strange issue on certain polycom phones, sometimes when a
> call comes in it just “flashes” to show there is a call but does not play
> any sound.
>
> This problem is very intermittent and happens to maybe 2 out of 10 calls.
>
>
>
> Has any else experienced this before?
>
>
>
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-- 

[image: Ringfree Communications, Inc] <http://ringfree.biz/>

David Wessell / President
828-575-0030 x101/ david at ringfree.biz

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