[asterisk-users] MWI issue

Haley,Scott A scott.haley at edwardjones.com
Tue Jan 20 07:59:36 CST 2015

I have a situation that I need help with. I have 2 phone systems, 1 Asterisk and 1 Avaya. All voicemail is kept on the Avaya system. Whenever a call comes into an extension that the Asterisk server owns, I re-direct it to a different number that is owned by the Avaya System. If that Avaya extension does not answer it, I send it to the voicemail on the Avaya Messaging system for the extension that it came in on the Asterisk box.

Once that happens, I need to send a MWI indicator to an application on the desktop of the Avaya User that there is a voicemail for that mailbox.

I see the SIP Notify come in from Avaya for the extension (I did this with a tcpdump). My question is how do I configure Asterisk to act on that request and call an agi program to do what I want.

Any help would be appreciated.

Scott Haley

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